Rozafa Hotel

all was exellent

Arrived at the hotel in a very cool reception as outside was very hot! We got to our rooms which were 28o and unbearable. I informed the girl on reception who could not care less. She was rude, disinterested and did not do anything to help except tell us to wait. She eventually informed another gentleman who came to our room and said everything was working perfectly and left despite it being 28o. We were in a group and everybody complained about the temperature in the rooms. The fact that they only give you a bottom sheet with a folded one at the bedroom of the bed, to use if desired, shows they know the rooms are hot. Do not waste your money in this hotel with staff that simply aren’t interested in customers.

My experience at Rozafa Hotel was far from satisfactory. For the price paid, the quality and service fell short of expectations. I would not recommend this hotel to anyone looking for a comfortable and enjoyable stay. From the moment I arrived, the receptionist seemed disinterested and unwelcoming. There was a lack of communication about check-in procedures, and I felt rushed through the process without any explanation of hotel facilities or amenities.

We stay at this hotel. It is close to the buses when you arrive and when you leave if travelling by bus. The rooms are very clean, nice bed, linen, view . The washroom is clean and has very good lighting with lots of hot water. It’s a short walk to the Pedestrian st. Lots of restaurant and shops around. It has a large restaurant. Breakfast has lots of variety, coffee is excellent.

Location could not be better, close to center of town. Bedroom was large and nice. Breakfast was the worse we had in three weeks in Eastern Balkans, no fresh fruit, limited hot items, just nothing interesting; seems like it was going after tour groups with a low price and saving on breakfast costs. Front desk could range from people that were very knowledgeable to people that did not have a clue. But it did get us a driver to take us to Tirana as a good price.