I stayed there for a night before traveling to my daughter's wedding at a Tuscan villa. Her future in laws and friends of mine also stayed there. The hotel was clean and charming, with lots of character. The front desk staff went above and beyond, printing schedules and spreadsheets that my daughter had created for the wedding and allowing the groom's parents to take a steamer to their room to steam all of the bride and groom's outfits. It was a perfect place for the families to gather before our wedding adventure. Another advantage is the location. It is accessible by car but literally a few yards away from the center of the city which is pedestrianized. I would recommend the hotel to anyone visiting Siena.