Discover36023242124
March 4, 2024
We stayed at the hotel for two nights and spent a total of nearly $400. The advantage is that the hotel is quite new and the layout is simple and warm. When we asked about the motorcycle tour route around the island, the hotel responded enthusiastically. The disadvantage is that the toilet is very smelly. The hotel should be aware of this problem, so they put aromatherapy in it, but the mixture of fragrance and stink is quite unpleasant to me. My balcony door was broken on the first night and could be opened from the outside even after it was locked. The balcony is not closed, and outsiders can come in through the balcony door. Also, the safe was out of power, so I didn’t dare put a large amount of cash in the safe. We slept very insecure that night, for fear that someone would come in from the balcony. We slept very lightly and would be awakened by the slightest movement. Part of the reason I booked this hotel was because the hotel advertised that snorkeling equipment could be used for free, but when I went to borrow it, the hotel told me that all the snorkeling equipment had been lost by guests. They did not add new ones, and the hotel advertised free use of snorkeling equipment and did not delete it. Later, I looked for a place to rent snorkeling equipment for a fee, but I couldn't find it all afternoon. My travel plan was completely disrupted. I didn’t get to do anything on the first day of coming to this beautiful island. The next day I spent $15 to rent a scooter from the hotel. When I returned it, the scooter had scratches on its exterior. The hotel asked me for $50 in compensation and refused to negotiate. Maybe it was because of the uneven roads on the island that I parked my car safely, but when I came back I found that the car was backed up in the dirt. The surface of the scooter has become dirty and has some scratches. Just like in the photo I took, the mirror screws are loose and the housing cover is loose. Fortunately, the car is not broken and is functioning normally. After driving the scooter back, I restored the loose shell and wiped away the dirt. I didn’t bring a screwdriver or a rag because I was traveling, otherwise I could have tightened the rearview mirror and wiped the car completely clean. If wax is available, I can wax it to repair the scratch. I cannot accept the $50 compensation the hotel asked me for, because the scratches on the surface will not affect the use of the car, otherwise I would not be able to drive it back such a long way. Later, I talked about this with other tourists. Other tourists said that they rented scooters nearby for ten dollars. And there was someone who also encountered the same problem as me. His car was scratched by branches and the road was dirty when he passed by water. But the store cleaned the car itself and didn't ask him for extra fees because the rent included wear and tear. After all, motorcycles are meant to be ridden on the island rather than exhibited on the island. The road conditions on the island are not good, so it is normal for some small bumps and frictions to occur and cannot be completely avoided. If there is an accident that affects the performance of the car, the person will definitely be injured and the car will not be able to be driven back. We cannot drive it back intact. I am willing to compensate for the appearance of my hotel to express my apology for the accident that I could not avoid. However, I think it is unreasonable to charge $50 for a few scratches, but I had to pay so much because the hotel said there was no room for negotiation and no penny could be lost.
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