Courtyard Siliguri

Courtyard Siliguri Reviews

Courtyard Siliguri

Mallaguri, Hill Cart Rd, Siliguri, West Bengal, 734003, IndiaView Hotel Details
Courtyard Siliguri
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Courtyard Siliguri Guest Reviews

4.5/5
Great
46 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(46)
Positive reviews(41)
Reviews with photos/video(4)
Great service(3)
Clean and tidy(2)
Negative reviews(4)
Tshetrim
Superior King Room with City view
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 13, 2024
Hotel staffs are very friendly and are very supportive. Greets you with big smile even though in this hot weather. That’s one reason I extended my stay at this hotel. Thank you all team courtyard. Will definitely stay again.
Guest User
Superior King Room with City view
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 6, 2024
I stayed in this hotel several times already and it‘s an oasis in Siliguri. Perfect place to relax after a long day travelling or being in the hustling and bustling city. The staff is always very welcoming, specially Mr Lakpa from the front desk. The breakfast offers great variety of Indian and Western dishes and the pool is great to refresh after a day in the Indian heat.
Guest User
Premium King Room
Stayed in Aug 2024
Couples
6 review
5.0/5
Outstanding
Posted on Aug 8, 2024
The room is clean and the staff are nice, friendly and helpful. We had a good time to stay there.
Anonymous User
Superior King Room with City view
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 24, 2024
Good experience. Only the food quality was lacking.
Xiaoyueliangba
Superior Twin Room with City view Smoking
Stayed in Dec 2023
Business travelers
51 review
4.0/5
Very Good
Posted on Dec 14, 2023
Clean and nice. When I checked in, I paid more than 4,000 rupees to upgrade to a suite, but why did it cost more than 1,700 yuan on Ctrip?
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Climber21387316302
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 23, 2024
I had the pleasure of staying at the hotel on 18th August in Siliguri after returning from Bhutan. Special mentions to Ms.Reshmi Ghosh for going out of her way to set up a birthday decorated room for me and to have upgraded me to a premium higher floor room. Really unforgettable stay and also tried lunch at their cinnamon terrace, thanks to Mr. Chandan for this friendly hospitality, I did however feel as good as the food tasted it was slightly cold. Nothing negative, just my experience. Overall a perfect stay.
6/7
Response from Property: Dear Guest, Greetings from Courtyard by Marriott Siliguri! Thank you for taking the time to share your review on TripAdvisor and recommending our Hotel! We are delighted to know that you enjoyed our hospitality and services. Our team is humbled by your kind words of appreciation and will certainly pass your greetings with the team. Our endeavor is to create memorable experiences for the guests. We are so happy to read your endearing feedback! Please do visit us for even more spectacular experiences. We request you to follow our social media channels for more information on ongoing and upcoming offers. Hope to see you again soon. We all graciously await your return to Courtyard by Marriott Siliguri in the not too distant future. Best Regards, Sanjeev Kumar General Manager
sumanta n
Stayed in Jul 2024
Business travelers
1.0/5
Posted on Jul 20, 2024
The behaviour of Mr Rajnesh and other stuff during the Cipla event on Dt - 20/07/204 was not acceptable. We had an event which ended on 10:10 PM and Guest were taking food in the buffet. Your stuffs were continuously telling us to take food as buffet will close by 10:30. As our guest were taking food so we are not able to take food ***** with them. Unfortunately after 10:30 your Stuff Mr Rajnesh behaved rudely with my colleague Mr MD Soyal saying how long it will take. You need to close your Dinner as our people will need rest and so on in an inappropriate manner. Also given Parcel for 5 DRS who replied us with unexplained feedback of quality and choice of food ( only Rice , Dal and Chicken Curry). This survice we were not expecting from your side.
Response from Property: Dear Guest, Greetings from Courtyard by Marriott Siliguri! Thank you for taking the time to share your review on TripAdvisor. At the outset, please let me extend my sincere apologies for the obvious inconvenience we have caused you. The fact that we did not manage your accommodation and stay experience caused great discomfort to you is a matter of grave concern to me. I have reviewed with the entire team for the cause for oversight and the learning lessons from this experience were shared with them and effective guidelines communicated to all concerned managers. Please be rest assured that we will ensure that these situation will not be in future. We always endeavor to meet and indeed exceed our guest’s expectations, and I truly apologize that this was not the case and one of the rare situations, on this occasion. I do hope that this unpleasant experience will not diminish your opinion about Courtyard, and The team at Courtyard by Marriott Siliguri joins me in thanking you for choosing to stay with us and we look forward to your return soon.... We would also like to express our gratitude for your honest comments as it will really help us enhance our guest experience. Best Regards, Sanjeev Kumar General Manager
diwa0603
Stayed in Jul 2024
Business travelers
5.0/5
Outstanding
Posted on Jul 18, 2024
Kudos to the staffs who made sure we had a great experience. Thank you Ms. Pinky for your great room service. Really loved those decorations you made with those towels. And thanks a lot Mr. Rufus for being an awesome trainer at the gym. Really enjoyed my stay with cozy rooms and delicious foods. Y'all gotta give it a try guys...will be a lifetime experience.
Response from Property: Dear Guest, Greetings from Courtyard by Marriott Siliguri! Thank you for taking the time to share your review on TripAdvisor and recommending our Hotel! We are delighted to know that you enjoyed our hospitality and services. Our team is humbled by your kind words of appreciation and will certainly pass your greetings with the team. Our endeavor is to create memorable experiences for the guests. We are so happy to read your endearing feedback! Please do visit us for even more spectacular experiences. We request you to follow our social media channels for more information on ongoing and upcoming offers. Hope to see you again soon. We all graciously await your return to Courtyard by Marriott Siliguri in the not too distant future. Best Regards, Sanjeev Kumar General Manager
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 11, 2024
The food spread was amazing both breakfast and dinner. It's the only 5 star in the region. The staff was very helpful and also offered us late checkin and check out and gave us the higher floor room.. The food was of great quality and open counter were highlight. They had pool
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 4, 2024
Our first visit to Siliguri on our way to Bhutan. Our stay at courtyard was amazing. Very nice property and staff was very friendly and checking was very easy. We were upgraded to a suite and it was great with nice view. Executive lounge is provided in the restaurant and the food and drink provided was wonderful. Somnath is the sous chef and he came in personally to visit us and made us grilled fish to our taste. I want to thank breakfast team on our last day when they provided with cake and bon voyage. Very staff I came in contact with went above and beyond to make our stay memorable.
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 15, 2024
I came here for a business travel and had an amazing experience and stay at lemon tree rajkot staff was very helpful and nice also the buffet in the morning breakfast was also very good. Every day the house keeping was very helpful and nice to accommodate. Mr. Pratik chef were very helpful really kind must visit
ritikchauhan
Stayed in Sep 2024
Business travelers
4.0/5
Very Good
Posted on Sep 15, 2024
Stay was made very comfortable. All the necessities were available. House keeping staff is great. Quick at their service and going an extra mile for guest's best experience with short notes which are enough to make someone smile. Onto the things where I think could be improved. I found the food to be expensive for a individual because only the breakfast is complementary with hotel booking. And Businesses don't offer other meals of the day (atleast mine didn't) and because it was a new place for me It was particularly harder to find somewhere to eat. I like the hotel's food but my wallet wasn't happy with it. Great food and all but maybe reasonable pricing would improve it even more.
Response from Property: Dear Guest, Greetings from Courtyard by Marriott Siliguri! Thank you for taking the time to share your review on TripAdvisor and recommending our Hotel! We are delighted to know that you enjoyed our hospitality and services. Our team is humbled by your kind words of appreciation and will certainly pass your greetings with the team. Our endeavor is to create memorable experiences for the guests. We are so happy to read your endearing feedback! Please do visit us for even more spectacular experiences. We request you to follow our social media channels for more information on ongoing and upcoming offers. Hope to see you again soon. We all graciously await your return to Courtyard by Marriott Siliguri in the not too distant future.
Dreamer28377856550
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 23, 2024
It was a pleasant and comfortable stay and the hospitality was top notch ………..it was awesome with turn down service and all… the breakfast spread was great as usual. Satisfied and will be looking forward to staying again whenever I visit next
Response from Property: Dear Guest, Greetings from Courtyard by Marriott Siliguri! Thank you for taking the time to share your review on TripAdvisor and recommending our Hotel! We are delighted to know that you enjoyed our hospitality and services. Our team is humbled by your kind words of appreciation and will certainly pass your greetings with the team. Our endeavor is to create memorable experiences for the guests. We are so happy to read your endearing feedback! Please do visit us for even more spectacular experiences. We request you to follow our social media channels for more information on ongoing and upcoming offers. Hope to see you again soon. We all graciously await your return to Courtyard by Marriott Siliguri in the not too distant future. Best Regards, Sanjeev Kumar General Manager
DipuKV
Stayed in Aug 2024
Business travelers
5.0/5
Outstanding
Posted on Aug 22, 2024
Located at a decent distance from the airport, Courtyard by Marriott Siliguri is a good option for a stay in the city. The rooms are spacious and well-appointed. The staff members are warm, courteous and helpful. The property is located in a buzzing area.
Response from Property: Dear Guest, Greetings from Courtyard by Marriott Siliguri! Thank you for taking the time to share your review on TripAdvisor and recommending our Hotel! We are delighted to know that you enjoyed our hospitality and services. Our team is humbled by your kind words of appreciation and will certainly pass your greetings with the team. Our endeavor is to create memorable experiences for the guests. We are so happy to read your endearing feedback! Please do visit us for even more spectacular experiences. We request you to follow our social media channels for more information on ongoing and upcoming offers. Hope to see you again soon. We all graciously await your return to Courtyard by Marriott Siliguri in the not too distant future. Best Regards, Sanjeev Kumar General Manager
kushal r
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Aug 19, 2024
We served by Mr Bhim and his hospitality was really nice. He was really friendly and guided us with all the food served. He served with good heart too and explained us with everything. We really like his behaviour and attitude. We would like to wish him with good career ahead and life.
Response from Property: Dear Guest, Greetings from Courtyard by Marriott Siliguri! Thank you for taking the time to share your review on TripAdvisor and recommending our Hotel! We are delighted to know that you enjoyed our hospitality and services. Our team is humbled by your kind words of appreciation and will certainly pass your greetings to Bhim. Our endeavor is to create memorable experiences for the guests. We are so happy to read your endearing feedback! Please do visit us for even more spectacular experiences. We request you to follow our social media channels for more information on ongoing and upcoming offers. Hope to see you again soon. We all graciously await your return to Courtyard by Marriott Siliguri in the not too distant future. Best Regards, Sanjeev Kumar General Manager