Hotel Mi Bencoolen

Hotel Mi Bencoolen Reviews

Hotel Mi Bencoolen

41 Bencoolen St, SingaporeView Hotel Details
Hotel Mi Bencoolen
Hotel Mi BencoolenHotel Mi BencoolenHotel Mi Bencoolen
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1 night

Hotel Mi Bencoolen Guest Reviews

4.3/5
Very Good
1082 review
Verified reviews
Location4.4
Amenities4.0
Service4.3
Cleanliness4.3
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All Reviews(1082)
Positive reviews(1025)
Reviews with photos/video(271)
Easy to get around(282)
Convenient location(258)
Close to metro(182)
Average sound insulation(130)
Many dining options(32)
Friendly front desk staff(22)
Great swimming pool(21)
Luggage delivery service(9)
Negative reviews(57)
weiluntravels
Superior Double Room
Stayed in Apr 2024
Couples
17 review
3.5/5
Posted on Apr 30, 2024
Location pretty good, bencoolen mrt right at the door step and a stone throw to alot of tourist attractions, room wise pretty small and sound proofing has alot of work to do. you can hear people from the rooms next door as well as the corridor. I couldn’t sleep well during my stay. Overall i would say i probably wont choose to stay here again and at this price point i have better options, but if location is priority and you are a easy sleeper, you can still consider this place.
Response from Property: Dear Sir/Madam It is with regret to note that the room size fell short of your expectations. Please be assured that your comments have been duly noted and taken into our consideration for any future development plans. However, we do have larger sized such as the Premier and Triple rooms available, which might be able to better cater to your accommodation needs. We are sorry that we were not able to provide you with a positive experience during your recent stay. Your detailed comment regarding the issue of room soundproofing is well noted and has been shared with the relevant department. We hope we will be given the opportunity to welcome you again in the near future. Best Regards, Vinsonn Front Office Supervsior
Krizzia Tan
Triple Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 31, 2024
Great central location! Just a few meters away from Bencoolen station. There's a 7-11 and food court across the street, plus some cafes and restos nearby. Staff were all very friendly and helpful. The rooms are small and there's no closet, only a few hooks and hangers, but not too bad for a few days stay. My only complaint is sound insulation. We could hear a big family during the night in the hallways and in their room beside us.
Response from Property: Dear Sir/Madam Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon. thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area. Best regards Vinsonn Front Office Supervsior
Guest User
Superior Double Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 17, 2024
hotel and room very clean, nice size of swimming pool and they have friendly staff that welcome US with a smile.
Response from Property: Dear Sir/madamthank you for your kind comments. We will be sure to let our staff know how much of an impact they made on your experience and we are always pleased to be your second home when you are in the area.Your comments are much appreciated by us as we continuously strive to provide a better service for our guests. Best regardsVinsonnFront Office Supervsior
ace estrella
Superior Double Room
Stayed in May 2024
Friends
21 review
4.0/5
Very Good
Posted on Jun 4, 2024
the hotel is nice and clean, very accessible to train stations too.
Response from Property: Dear Sir/Madam Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon. thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area. Best regards Vinsonn Front Office Supervsior
Lois_Tiana
Superior Double Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 23, 2024
From check-in to check-out, the overall service was very warm. The front desk could speak Chinese. Because it was my birthday, the hotel also prepared a small cake, greeting cards, room decoration, etc. That's really sweet. Next time I have a chance to come to Singapore, I will buy back! The front desk brother is really sweet, that day to Sentosa beach, help me print the ticket and tell me the most convenient subway route! Very moved!
Response from Property: Dear Sir/Madamthank you for your kind comments. We will be sure to let our staff know how much of an impact they made on your experience and we are always pleased to be your second home when you are in the area.Best Regards,VinsonnFront Office Supervsior
Jane.T
Superior Twin Room
Stayed in Apr 2024
Friends
1 review
4.0/5
Very Good
Posted on Apr 28, 2024
Clean and great location! Will come again next time when I visit Singapore
Response from Property: Dear Sir/Madam we are pleased to hear that you find our location to your liking. On your next visit, we are happy to share with you a simple itinerary that will help you maximize your stay in the area. We hope to see you again soon. Best regards Vinsonn Front Office Supervsior
Benstev
Superior Double Room
Stayed in May 2024
Business travelers
3 review
2.7/5
Posted on May 19, 2024
The bathroom drain is clogged ,dirty and smelly.
Response from Property: Dear Benstev,We are truly sorry to hear that your stay with us was a disappointment. The team has reviewed your feedback and please be assured that we always work towards improvements. Guests are our priority and we are sorry to hear that you felt otherwise during your stay with us. Once again, we apologise for all that has happened during the course of your stay and thank you for review. Ryan TanAssistant Front Office Manager
Dragan S
Superior Double Room
Stayed in Feb 2024
Couples
8 review
5.0/5
Outstanding
Posted on Mar 10, 2024
I recently had the pleasure of staying at Hotel Mi Bencolen during my visit to Singapore, and I must say, it exceeded all my expectations. Situated right next to both a subway station and a bus station, the hotel's location couldn't be more perfect for exploring the vibrant city. Beyond its prime location, Hotel Mi Bencolen offers a range of amenities and services that add to the overall convenience of your stay. From friendly and helpful staff members to well-appointed rooms equipped with everything you need for a comfortable stay, every aspect of the hotel is designed to enhance your experience. In conclusion, Hotel Mi Bencolen is a gem in the heart of Singapore. With its perfect location, impeccable cleanliness, and exceptional convenience, it's the ideal choice for travelers looking to explore all that this dynamic city has to offer. I wholeheartedly recommend it to anyone planning a visit to Singapore.
Response from Property: Dear Sir/MadamThank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. As always, do not hesitate to let us know if you are visiting again soon. Our staff are always ready to help you with anything. Thank you and take care.Best Regards,VinsonnFront Office Supervsior
Anonymous User
Superior Double Room
Stayed in Feb 2024
Couples
9 review
4.2/5
Very Good
Posted on Feb 27, 2024
The Hotel Location was good since it was walking distance to the train station and less than 20 mins from Chinatown and Orchard. However, do note that it does lack on amenities such as cutlery. Overall, it was still a great stay and I really like their filtered water dispenser :)
Response from Property: Dear Sir/MadamThank you for considering Hotel Mi as your choice of stay. We hope to see you soon. Best regardsVinsonnFront Office Supervsior
Judith Kahan
Superior Twin Room
Stayed in Feb 2024
Friends
9 review
4.7/5
Amazing
Posted on Feb 17, 2024
Had a wonderful stay. Clean well designed room with two beds for my friend and I, and outstanding service from the staff. Perfect location as well, near lots of sights and transport.
Response from Property: Dear Sir/MadamThank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best regardsVinsonnFront Office Supervsior
megasumardi
Superior Double Room
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 26, 2024
Glad to choose this hotel for my staf at Singapore. Understood that the room is tiny but spacious for two of us. Their staf are helpful, strategic location, near by Bencoolen MRT (200meter away) and bus stop, high speed wi fi, surrounded by many restaurants, near by Bugis street (around 600m), near by Albert hawker. Above of my room and hotel area is clean n neat, my top priority when choose a hotel. Having gym and pool also to burn ur calory when (sometimes) always starving to enjoy local food hehehe. A lii bit problem when I checked in which my room was not ready yet, otherwise Frontliner staff offerred me to choose room at any floor, to bargain these. Well, I could say: stay in this hotel worth every penny.
Response from Property: Dear Sir/Madam We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. When you're traveling to our area again soon, do not hesitate to stay with us. Best Regards Vinsonn Front Office Supervisor
Guest User
Superior Double Room
Stayed in Jan 2024
Family
3 review
4.5/5
Great
Posted on Jan 23, 2024
The pub nearby was noisy during our stay on Sat, the live music played late until at least 02:00. Staffs were nice, polite and helpful. Great location just a short distance to MRT station, 7-11 just opposite and a food court as well. Room is not big to be honest.
Response from Property: Dear Sir/Madamthank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area. Best Regards Vinsonn Front Office Supervisor
Guest User
Triple Room
Stayed in Dec 2023
Family
6 review
4.5/5
Great
Posted on Jan 1, 2024
Location is excellent! It's 3-5 minutes walking distance to the Downtown Line (blue) and Circle Line (yellow). A few Churches around (St Peter, St Joesph, CHIJMES, etc.), and a food court at the mall opposite to hotel. Around 10 minutes walking distance to Bugis, you can walk along the night market street to Bugis or back to hotel. There is an express route 502 directly from IMM (outlet mall) to Hotel. Staff are helpful and nice. However, room is a bit small to place luggage.
Response from Property: Dear Sir/Madamwe are pleased to hear that you find our location to your liking. On your next visit, we are happy to share with you a simple itinerary that will help you maximize your stay in the area.It is with regret to note that the room size fell short of your expectations. Please be assured that your comments have been duly noted and taken into our consideration for any future development plans. However, we do have larger sized such as the Premier and Triple rooms available, which might be able to better cater to your accommodation needs. Best Regards,VinsonnFront Office Supervsior
Jovence
Superior Double Room
Stayed in Jan 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Jan 30, 2024
Good location, very convenient. Staff very friendly. Value for money.
Response from Property: Dear Sir/MadamDear Sir/Madam Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon. Best Regards Vinsonn Front Office Supervisor
Tpnd
Triple Room
Stayed in Jun 2024
Friends
4 review
4.5/5
Great
Posted on Jun 6, 2024
Recommended hotel for a long stay in SGP, easily accessible to many tourist attractions, bus stop and 2mRT stations just right in front of the hotel and the corner
Response from Property: Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon. thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area. Best regards Vinsonn Front Office Supervsior