Novotel Singapore on Stevens Reviews

Nice pool, nice gym, nice lounge. Location is not too far from MRT Stevens station. Reasonable price with great services. Got everything nearby

Need a taxi everywhere as the hotel is far from food and leisure, rooms are big and it has 2 pools with nice views. There is a 7 11 a 2 minute walk from the hotel which is very convenient

Good service, clean rooms, convenient transportation.

Service was great. Had a free upgrade, but room was a bit dusty/carpets were a bit dirty. Kettle in the room was a little faulty. Sound proofing needs improvement as well - can hear doors open and close from neighbouring rooms all the time. Other than that, pretty decent!

Service was great, staffs were helpful and hotel room is clean. Suitable for business travellers as well. Breakfast was ok only though.

Nice modern design with spacious room. Appreciate the complimentary bar fridge items. 7-11 convenience store and few restaurants downstairs. Bed is super comfy! Nice view from hotel room hence I did unboxing of my shopping buy 🤣

I was attacked by bedbugs during my last stay, wrote to inform the hotel but they don’t responded. Hopefully this public complain will have them look into it and not to have other travellers to suffered.

Room is clean Room allocated having good view Location is well located Room service is fast and excellent Front desk staffs are friendly Rooms are quite spacious Easy excess to parking lot Wide variety of tv channels Drinkable tap water easy accessible Good display of metal arts Very quite at night Good shuttle aervice to various locations

A long check-in time. We waited from 2:30 PM to 4 PM to get the room, along with elderly and a child. There were no signs for queuing up, and people cut the line to reach the check-in counter. The receptionist did not respond to this issue. The cleanliness needs improvement, as there was a significant stain on the pillowcase. We opted for the breakfast and dinner plan, but the staff had no idea about the dinner plan. The dinner was provided by the restaurant located on the 2nd floor. It was a terrible experience, as most of the dishes we ordered from the set menu were out of stock. The restaurant only had a limited choice available. I do not recommend it. However, the swimming pool and gym room were good.

Not good location and everything is overprice in the hotel. Daily rate is lower as it is out of orchard

Overall stay was okay but was shocked that requesting for utensils is chargeable at $5 per set

It was an enjoyable stay at Novotel Singapore on Stevens. Location is convenient, room is pleasant with all basic amenities present. Would recommend 😊

Had an amazing time there. Rooms were clean and spacious. Complimentary parking provided as well. Would definitely be back.

very nice hotel. location very near to Orchard shopping area, walking distance. there is also a shuttle service to drop to Shaw building. the hotel building itself is very well maintained. all facilities and room is good condition