Fragrance Hotel - Balestier

Fragrance Hotel - Balestier Reviews

Fragrance Hotel - Balestier

255 Balestier Rd, 329710, SingaporeView Hotel Details
Fragrance Hotel - Balestier
Fragrance Hotel - BalestierFragrance Hotel - BalestierFragrance Hotel - Balestier
Check available rooms for your travel dates
ηΌ–η»„ 10
We Price Match
1 night

Fragrance Hotel - Balestier Guest Reviews

4.2/5
Very Good
159 review
Verified reviews
Location4.2
Amenities3.9
Service4.4
Cleanliness4.2
Filter by:
Sort by:
All Reviews(159)
Positive reviews(153)
Reviews with photos/video(53)
Awesome stay(51)
Friendly host(45)
Clean and tidy(39)
Great location(18)
Great value for money(15)
Small room size(7)
Convenient public transportation(7)
Negative reviews(6)
meydew
Superior Triple Room
Stayed in Apr 2024
Family
2 review
4.2/5
Very Good
Posted on Apr 27, 2024
a little bit far from city central, but hey it was worth the price. tiny building but there's a local market nearby and a lot of food station there. mini market is next to hotel, bus stop just across the street. the room is small enough but : clean bed πŸ‘πŸ»πŸ‘πŸ» mini fridge πŸ‘πŸ» air con πŸ‘πŸ»πŸ‘πŸ» bathroom πŸ‘πŸ» water heater πŸ‘πŸ» BIDET omg! πŸ‘πŸ»πŸ‘πŸ» clean towelπŸ‘πŸ» all the staff were friendly to us 🩡 would recommend this hotel to our friends
Response from Property: Dear Guest,Thank you for staying with us and spotting a great bargain! We are happy to hear that you had enjoyed our clean bed, complete facilities (bidet, mini fridge, aircon, water heater) and friendly staff team! Our hotel location is indeed very convenient with our close proximity to many eateries, public transport and convenient amenities. We are deeply grateful for your recommendation to your friends and would love to welcome you back again soon!Warm Regards,RolandGuest Experience Executive
Jessica
Superior Double Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 27, 2024
Great hotel with affordable rates. We were surprised to receive a welcome surprise for our anniversary as we were not expecting much for a 2 star hotel and yet they go way beyond to make it special. Thank you to the very accommodating receptionist and staff who are very helpful with our questions and inquiries. The hotel is very near the bus stops like 1-2 minute walk which is very convenient if your mode of transportation is via bus. The room is decent, and worth the price as we are not that very particular on the size of the room since we know we'll be out most of the time. There's a tv with HBO channel, hot and cold shower, plus bottled water,coffee and tea can be refilled even everyday upon request We'll definitely choose this hotel again on our next visit to Singapore.
Response from Property: Dear Jessica,The Hotel Team is humbled and grateful to receive your kind words for our hotel and wonderful team. It is always great to learn that our efforts has contributed to a memorable wedding anniversary for you and your husband! We are also pleased that you had enjoyed our cozy and functional rooms and convenient location. We certainly look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive
Tigerr
Superior Double Room
Stayed in Feb 2024
Couples
13 review
5.0/5
Outstanding
Posted on Feb 16, 2024
Everything is good. Get a free upgrade, the room came with balcony. Room is clean and spacious, good stay !
Response from Property: Dear Tigerr,Thank you for leaving a perfect review! It is our pleasure to be able to provide you with a complimentary room upgrade and that you were impressed by our clean and spacious room. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive
Anonymous User
Superior Double Room
Stayed in Jun 2024
Family
1 review
4.2/5
Very Good
Posted on Jun 13, 2024
Very accommodating
Response from Property: Dear Guest,The Hotel Team is humbled and grateful to receive your kind words for our wonderful team. Your kind compliments will motivate us to do even better to delight our guests and create a memorable experience for all. We hope to see you again on your next visit to Singapore!Warm Regards,RolandGuest Experience Executive
SßFΓ†
Superior Triple Room
Stayed in Jan 2024
Family
3 review
4.7/5
Amazing
Posted on Jan 10, 2024
The hotel is great, we travel as a family and it was perfect. Only an issue with the mode of transportation that you need to take bus to the MRT station as it wasnt walking distance. We may need to take the 124 bus from Novena or 145 bus from Toa Payoh. The rest is fine.
Response from Property: Dear Guest,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore for your family trip! Travelling is very convenient and easy in Singapore with our world class transport system. My colleagues at the Front Desk will be happy to share the best travelling tips in the city! We hope you had a great time touring Singapore and look forward to welcoming you back soon.Warm Regards,RolandGuest Experience Executive
Anonymous User
Superior Double Room
Stayed in Jan 2024
Family
1 review
3.2/5
Posted on Jan 22, 2024
room is dark, stains on bed sheet, kettle is not cleaned, smelly room
6/10
Response from Property: Dear Guest,We are surprised to learn of your feedback. It is the policy of the hotel to remove and replace all linen (bedsheets, duvet covers, pillowcases and towels) with clean ones upon the check out of every guest. Guests will have fresh and clean linen when they check in. Those that have stubborn stain will be removed from the linen pile. Do share your feedback directly with our Front Desk so that my colleagues can help to inspect and rectify promptly. The Hotel Team looks forward to be of service to you again.Warm Regards,RolandGuest Experience Executive
divyanna
Superior Loft Room
Stayed in Nov 2023
Couples
14 review
5.0/5
Outstanding
Posted on Nov 19, 2023
The room is loft style, as the bed so low I always knocked MY head.just nice have a small balcony and sofa can sit and watch TV.great located nearby a bar also
6/7
Response from Property: Dear divyanna,The Hotel Team is delighted to receive your awesome review! We strive to provide great value and we are always here to ensure that your stay with us is comfortable. It is a delight to hear we made an impression! We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive
Chin Soon
Superior Double Room
Stayed in Dec 2023
Couples
39 review
4.0/5
Very Good
Posted on Dec 14, 2023
Worth for this value n price n get a complimentary upgrading upon arrival
Response from Property: Dear Guest,Thank you for staying with us and spotting a great bargain. It is lovely to learn that you had enjoyed our complimentary room upgrade. We hope to have the pleasure of inviting you through our doors again!Warm Regards,RolandGuest Experience Executive
Giovanni Canete
Superior Triple Room
Stayed in Mar 2024
Family
1 review
4.5/5
Great
Posted on Apr 1, 2024
Good value for money. Staff is very kind and friendly. A lot of attractions just one bus ride away.
Response from Property: Dear Giovanni,The Hotel Team is humbled and grateful to receive your kind words for our hotel and wonderful team. Our hotel indeed allows for easy access to the popular attractions via Singapore's world class public transport system. We are confident that our room rates will stay highly competitive, and hope you will choose to stay with us again soon.Warm Regards,RolandGuest Experience Executive
Danilo
Superior Double Room
Stayed in Mar 2024
Family
1 review
4.5/5
Great
Posted on Mar 30, 2024
Small space but clean, no microwave, no utensils just complimentary water bottles and toiletries. Be warned that they open your unit when you are away to clean and replenish the water bottles. Always keep your valuables with you.
Response from Property: Dear Danilo,Thank you for taking time to write a review of your hotel stay. Please place the do-not-disturb sign if you do not want your room to be cleaned while you are away. Except for Apartment hotels, hotel rooms in Singapore (especially budget hotels) do not provide microwaves. We look forward to serving you again.Warm Regards,RolandGuest Experience Executive
Elaine Argallon
Superior Double Room
Stayed in Sep 2023
Couples
8 review
3.5/5
Posted on Oct 31, 2023
Its just a small room but its clean. Its location is not that good since its not close to the airport or malls. We walk about 15-20 minutes to the Novena train station. But overall i think the price is just ok since Singapore is an expensive place.
Response from Property: Dear Elaine,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. Our hotel allows for easy access to the popular attractions via Singapore's world class public transport system. Please do not hesitate to approach my colleagues at the front desk for the best tips on travelling in our city! We hope to have the opportunity to welcome you back the next time you return to our beautiful city.Warm Regards,RolandGuest Experience Executive
Lyka Marie
Superior Double Room
Stayed in Sep 2023
Friends
5 review
3.5/5
Posted on Sep 16, 2023
our stay was okay. The room we had had a weird toilet but the location and the room itself was clean! place is also very close to bus station and hawkers
Response from Property: Dear Guest,We appreciate your positive comments of your hotel stay and that our location and cleanliness were able to meet your expectation. You are indeed correct to point out that our hotel is in the vicinity of many affordable eateries and hope you have found enough time to try our local delights. We look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive
Sha09
Superior Double Room
Stayed in Jan 2024
Other
13 review
5.0/5
Outstanding
Posted on Jan 3, 2024
Would probably go there again
Response from Property: Dear Guest,We are delighted to hear that you had a great time staying with us. Our hotel goal is 100% customer satisfaction and it sounds like we achieved that goal with you! We would love to welcome you back for another awesome experience with us on your next visit!Warm Regards,RolandGuest Experience Executive
Zad Kie
Superior Double Room
Stayed in Mar 2024
Family
17 review
4.5/5
Great
Posted on Mar 7, 2024
Its an okay hotel. We staying this hotel for our cruise ship. We stay during taylor swift concert, so we pay almost 3 times more expensive. Other than that okay.
Response from Property: Dear Dedy,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. Room rates have been higher during your stay due to Taylor Swift concert where hotels all across Singapore were experiencing very high occupancy. Nonetheless, we are confident that our rooms remain very competitively priced in our market segment. We hope to see you again on your next visit to Singapore!Warm Regards,RolandGuest Experience Executive
The Beachhouse
Deluxe Twin Room
Stayed in Sep 2023
Friends
2 review
5.0/5
Outstanding
Posted on Sep 8, 2023
very accommodating receptionist. he even upgraded our room! definitely we will book again here!
Response from Property: Dear Guest,The Hotel Team is humbled and grateful to receive your kind words for our hotel and wonderful team. We are delighted to learn that you have enjoyed our complimentary room upgrade. It has definitely been our immense pleasure to have provided you with an excellent hotel experience and we certainly look forward to another opportunity to do so again soon!Warm Regards,RolandGuest Experience Executive