Hotel Bencoolen at Hong Kong Street Reviews
Hotel Bencoolen at Hong Kong Street
47 Hongkong St, 059685, SingaporeView Hotel Details
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1 night
Hotel Bencoolen at Hong Kong Street Guest Reviews
4.2/5
Very Good
255 review
Verified reviewsLocation4.4
Amenities3.9
Service4.2
Cleanliness4.3
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All reviews(255)
Positive reviews(241)
Reviews with photos/video(53)
Awesome stay(55)
Convenient location(47)
Easy to get around(32)
Breakfast was average(29)
Close to metro(24)
Great value for money(18)
Friendly front desk staff(8)
Many amenities(7)
Negative reviews(13)
Guest User
Deluxe Queen Room
Stayed in Feb 2025
Travel with friends
2 review
Outstanding
Posted on Feb 9, 2025
It was a very very nice trip.
Thank you so much!!☺︎
I'll come again.
Anonymous User
Premier Garden Room
Stayed in Dec 2024
Couples
11 review
Very Good
Posted on Dec 13, 2024
Nice cozy hotel with all the things u need .. comfortable bed but too bad curtain is not black out.
Johnny1974
Deluxe Queen Room
Stayed in Oct 2024
Couples
29 review
Very Good
Posted on Oct 3, 2024
Normal price per quality ratio for Singapore. Very good location. Quite AC. Do not expect much from their breakfast.
Anonymous User
Deluxe Twin Room
Stayed in Dec 2024
Couples
1 review
Outstanding
Posted on Dec 26, 2024
Great location .please upgrade your breakfast
CupOfJoe
Deluxe Queen Room
Stayed in Sep 2024
Solo travelers
22 review
Great
Posted on Sep 24, 2024
2nd day stay, breakfast was still ok.
Free coffee, filtered water and ice the whole day in the lobby.
Lobby was always clean and cozy.
Room is cozy as well.
Good water pressure.
Hot water for shower was consistent.
I wasn't able to use the pool but looks like it was always open and clean.
The front desk is very accommodating.
No extra fees when leaving the luggage.
Guest User
Premier Executive King (New Wing)
Stayed in Feb 2025
Solo travelers
1 review
Posted on Feb 5, 2025
Hotel room very nice and clean, but very loud. You could hear every sound from the neighbors. On the road was a loud building site from 7am to 7 pm. The breakfast is horrible, only styrofoam dishes, no selection, only the cheapest from the cheapest. No place to sit! Too crowded. The pool is a joke. More a big bath tup with dirty water! But the location amazing. You can reach almost everything in walking distance. Near to Chinatown, to the river.
Selina_M_W
Deluxe Queen Room
Stayed in Jan 2025
Couples
3 review
Very Good
Posted on Jan 11, 2025
It’s in a very strategic location, the food is not bad and the room is clean. It’s worth the price.
Guest User
Deluxe Superior Queen (New Wing)
Stayed in Dec 2024
Couples
12 review
Outstanding
Posted on Feb 23, 2025
For the price ..... nice Hotel for one or two nights.
Comfortable Bed and good Shower.
GREAT Location
MARINA
Premier Executive King (New Wing)
Stayed in Dec 2024
Business travelers
9 review
Posted on Dec 13, 2024
The photos of the room were obviously taken a long time ago, maybe right after the renovation. It doesn't look quite like that now.
There was no hot water in the shower, and it's obvious that it's not provided there. There are only two options for water temperature: ice cold and cool.
There is no free space in the room at all, I could barely unfold one small suitcase on the floor.
The breakfast with Asian food was tasteless, the situation was saved only by toasts with butter and jam.
Sadaf Ph
Premier Executive King (New Wing)
Stayed in May 2024
Family
2 review
Posted on Jun 5, 2024
The best thing about this hotel is its location. Near to boat quey bus station and china town and raffles place mrt.
The staff are friendly and welcoming. We checked in early at 12 which was great. Also drink(water and coffee) is free for whole day.
Honestly, this is not a 4-star hotel I share photos and you decide. I'VE BEEN TO MANY HOTELS AND IT'S JUST a 3 STAR CLEAN AND NICE MOTEL.
The whole breakfast area includes 4 ,5 tables I think. The room is small especially the bathroom. In the morning there were so many guests for a very limited so called buffet breakfast and there wasn't table or chair so they had to drink coffee while standing. We paid around 750 sgd which is so expensive.
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Anton
Deluxe Superior Queen (New Wing)
Stayed in Dec 2024
Couples
3 review
Posted on Dec 21, 2024
Totally disappointed! Incorrect attitude from the staff! Be careful when booking this hotel!
Guest User
Premier Executive King (New Wing)
Stayed in Nov 2024
Couples
2 review
Posted on Nov 6, 2024
Great location, van be noisy at night with the road traffic and don’t expect anything special with the breakfast
Guest User
Deluxe Queen Room
Stayed in Dec 2024
Family
1 review
Outstanding
Posted on Dec 26, 2024
Staff friendly and helpful. Moving around is convenient with public transport.
Chhorvy
Premier Room
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on Apr 21, 2024
Good location near several MRT stations and restaurants. Staffs are friendly! The environment good & clean. Family & kids friendly. Though hotel restaurant is a bit small but I enjoyed most at there!❤️
SG999
Executive Twin Room
Stayed in May 2024
Business travelers
9 review
Posted on Jun 25, 2024
Very convenient location as a whole but considering the CBD proximity a bit wayward.
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