To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.0
Service4.2
Cleanliness4.3
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All reviews(225)
Positive reviews(211)
Reviews with photos/video(43)
Convenient location(44)
Easy to get around(28)
Close to metro(22)
Breakfast was average(15)
Great value for money(12)
Tasty food(8)
Friendly front desk staff(7)
Would stay again(5)
Negative reviews(14)
Sadaf Ph
Premier Executive King (New Wing)
Stayed in may 2024
Family
1 review
3.5/5
Posted on 5 jun 2024
The best thing about this hotel is its location. Near to boat quey bus station and china town and raffles place mrt.
The staff are friendly and welcoming. We checked in early at 12 which was great. Also drink(water and coffee) is free for whole day.
Honestly, this is not a 4-star hotel I share photos and you decide. I'VE BEEN TO MANY HOTELS AND IT'S JUST a 3 STAR CLEAN AND NICE MOTEL.
The whole breakfast area includes 4 ,5 tables I think. The room is small especially the bathroom. In the morning there were so many guests for a very limited so called buffet breakfast and there wasn't table or chair so they had to drink coffee while standing. We paid around 750 sgd which is so expensive.
Chhorvy
Premier Room
Stayed in abr 2024
Family
1 review
5.0/5
Outstanding
Posted on 21 abr 2024
Good location near several MRT stations and restaurants. Staffs are friendly! The environment good & clean. Family & kids friendly. Though hotel restaurant is a bit small but I enjoyed most at there!โค๏ธ
SG999
Executive Twin Room
Stayed in may 2024
Business travelers
8 review
3.7/5
Posted on 25 jun 2024
Very convenient location as a whole but considering the CBD proximity a bit wayward.
Guest User
Executive King Room
Stayed in jul 2024
Couples
1 review
4.0/5
Very Good
Posted on 7 jul 2024
We were only here for the night due to a booking mistake but for the night it ticked all the boxes.The staff were outstanding going above and beyond to please x the room was ok, very quiet and dark for a good nights sleep.
KDAM
Deluxe Double Room
Stayed in nov 2023
Other
7 review
4.7/5
Amazing
Posted on 8 dic 2023
The hotel room is clean and the location is walking distance to Clark quay mrt. Overall stay was good. ๐
fyi they asked for 100sgd deposit.
Sinus
Deluxe Double Room
Stayed in oct 2023
Business travelers
2 review
4.5/5
Great
Posted on 6 nov 2023
The location was really nice, close to river side area and has a lot of restaurants nearby. 7-Eleven is just a minute away. The room is spacious, enough to stay 5 consecutive nights. Clean. I recommend you to bring or buy shampoo and conditioner if you are serious about it. No face wash or razor, washing machine.
Nurhaili N
Premier Executive King (New Wing)
Stayed in oct 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on 30 oct 2023
Love our stay! Clean, safe and worth your money. Definitely will be back if come bck to Sg.
KarolineNingbo
Deluxe Double Room
Stayed in sep 2023
Solo travelers
3 review
2.2/5
Posted on 2 oct 2023
Apparently renovated in 2022 according to Trip. No sign of that where I was staying. More like a '3-star motel' as coined by other reviewers. Ended up in the part that obvs hadn't been renovated. Stained walls and carpets, strong smell in the corridor, run down, old and heavily scratched furniture, bathroom tiles in need of scrubbing etc. No pen or paper in the room (I looked in every drawer, could only find the holy bible). No restaurant either. Breakfast was in the entrance lobby that doesn't have proper seating and tables. Have a 7-night stay in a different Bencoolen coming up which I'll cancel.
6/7
Anonymous User
Premier Room
Stayed in oct 2023
Travel with friends
101 review
4.2/5
Very Good
Posted on 1 nov 2023
Nice room. A little dated but otherwise decent stay for the weekend
BB Daddy
Deluxe Double Room
Stayed in ago 2023
Solo travelers
42 review
4.5/5
Great
Posted on 14 ago 2023
Located within 7 mins walk from Clarke Quay MRT and Central mall. Walking distance of around 15 mins to City Hall and Chinatown.
Room is big compared to other similar standard hotels in Singapore. Decor is cute and fresh but don't expect much in terms of view.
Room has hairdryer, iron and ironing board and kettle so amenities are well stocked.
Surprisingly they offered breakfast but expect to squeeze in with other guests as the pantry can only accommodate around 18 people. Breakfast is basic with only 5 items on the menu. There is no egg stand but selection is safe and sufficient. Coffee machine whips up nice latte and milo.
Response from Property: Thank you for sharing your detailed feedback about your stay. We're glad to hear that the hotel's location was convenient for you, with nearby attractions and transportation options. It's great that you found the room size to be comparatively larger and liked the cute and fresh decor. Your comment about the view is noted. We're pleased that the room amenities met your needs and that breakfast was offered, even though the space was limited. Your insights about the breakfast offerings are appreciated, and we're glad you enjoyed the coffee machine. We appreciate your thorough review and hope to have the chance to welcome you back for another pleasant stay in the future.
vinh
Deluxe Double Room
Stayed in ene 2024
Couples
1 review
5.0/5
Outstanding
Posted on 24 ene 2024
Good for 3 stars hotel, except the breakfast comes by 8:30 that was nothing left but bread
Li Yi Pang
Premier Room
Stayed in jun 2023
Couples
1 review
4.7/5
Amazing
Posted on 23 jun 2023
Big and spacious room. Great location. The hotel staffs are very friendly and helpful. Highly recommended.
William13
Premier Garden
Stayed in jun 2023
Couples
17 review
4.0/5
Very Good
Posted on 4 jul 2023
The bed was abit small to be queen size. Overall was good. Might consider going back again
Gaff
Executive Twin Room
Stayed in ago 2023
Family
2 review
5.0/5
Outstanding
Posted on 15 sep 2023
Very friendly, clean hotel in a perfect location
Amzy
Premier Garden
Stayed in jul 2023
Couples
3 review
5.0/5
Outstanding
Posted on 9 jul 2023
Customer service is good. Even the room is small but overall experience is good