Anonymous User
February 17, 2024
The bathroom doorknob was broken and there were no instructions, so I didn't know how to open or close it.
Also, I felt it was terrible as there was no information from the front desk about what was broken.
The bath towels in the room were frayed and had holes in them, which was terrible.
Also, among the toiletries in the room, the handle of the toothbrush was so weak that it almost broke when I brushed my teeth, and the brush part fell off and almost stuck in my mouth, making me almost swallow it again. There was Chinese written on the toothpaste, so I think it was obvious that it was made in China. I had that experience on the first day and haven't used it since.
I felt that the service and facilities were inadequate for this price.
Even though it is an expensive country, the prices are terrible for such services and facilities.
This is a hotel I don't want to stay at again.
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