ISA Raeburn Park Apartments

Was told to pay $100 cash deposit when I arrived, didn't have cash so I paid via paynow which they say will take 3 working days to refund. The room was not like what the picture shown, didn't have the steps like what you saw in the picture. There is no bottled shampoo and soap like usual hotel, they only give small pack of soap, luckily i brought my own. The TV was unable to play video at all despite it having the youtube app. The environment was also rather noisy at night, couldnt really sleep well.

Constant wifi problems. I had to use my own hotspot the entire time and after calling the reception the wifi finally worked but only for short period of times. It’s frustrating when the wifi doesn’t work. NO cleaning at all and we were not told that we had to request for cleaning. After 4 days of no cleaning we called the number and requested but no one came. I called again the next day and no one came still until we walked down to the reception and then finally we had cleaning done for the room. We had to buy our own soap due to no cleaning and we ran out of toilet roll. It’s a nice room but with consistent cleaning and reliable wifi the room would be grey. The walls are thin so you can hear everything and even with the blinds down, sun light comes in. The fridge freezes everything in it.

Place is getting a bit worn out. Lucky the wifi is not too bad. Hot water shower is hot water. Two lizards lived in my room. But Chinese saying they are good luck charm. So I ignored them. Contacting reception is by WhatsApp. Lucky they were quite responsive. Unlike some of the older reviews I saw about the place.

The room is spacious, the location is wuite near to the bus stop but lack of amenities.