Apart from being close to the subway station, the plaza and the food court, the sanitation and facilities of this hotel are very poor. The room is very small and there are ants. We asked for cleaning every day, but they only replenished 4 bottles of water, the bed sheets were not changed, and the hair on the floor was still there. The location of the two beds is a bit problematic. The air conditioner blows in one direction, and the air conditioner blows hard on one bed, and the other bed can't feel the air conditioner. There is no free washing machine service, and you have to pay $12 SGD for each wash, but you can use the dryer for free. The front desk can't speak Chinese, and we communicate in English. We asked for cleaning every day, but when we came back a few hours later, the sanitation was not cleaned yet. We went to the front desk to complain, and the front desk said that they usually clean the empty rooms before cleaning the rooms for consecutive nights. When we returned to the hotel to rest, they came to clean the room. I was a little speechless. As a result, we had to rush out to ask them to clean the room. When we came back at night, we saw that 4 bottles of water were replenished, nothing was changed, the bed sheets were not changed, and the floor was not swept. I was a little angry. They are offering a promotion now, that is, if you post a good review online, you can get a 30 SGD cashback, but the hygiene, facilities and service of this hotel are not good, it is impossible for anyone to give a very good review. A 3-star hotel at this price really needs to consider improving its service, facilities and hygiene.
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