Best Western Hotel Brussels South Reviews

There were no slippers in the room. There was a gap in the room door. It was scary while sleeping because the door was constantly vibrating in the void. there is a locked door which connects next hotel room, all the sound from the next room came to me. but the facility was clean. It's an average place, not a very nice place in my opinion.

very nice hotel. and free parking.

The location is good, next to the highway, more than half an hour into the city. The room is clean and tidy, with comfortable linens and a kettle. I arrived at around 10 o'clock in the evening. I made the reservation 2 or 3 hours in advance and received the confirmation letter. However, the computer at the front desk could not find the order. After struggling for a long time, I checked in first and asked to confirm at the front desk the next morning. When I went to the front desk in the morning, there was only one person who was still busy with breakfast in the restaurant. He said he was leaving, and he said ok.

The location is right next to a gas station on the highway, so whether this is convenient or not may depend on the person. Many tour groups were staying there, but I was traveling alone, so I found it a little inconvenient.

I have never stayed in such a silent hotel, with twists and turns, it is difficult to get in, and it is difficult to get out. It turns out that the number of minutes refers to 20 minutes. The company deceives consumers and asks them to refund but refuses. At the end, I said that I am not wrong, I don’t know what company came here, it is dedicated to student money, it has no conscience, and it affects the travel experience. I went to eat breakfast at 9:30 in the morning. I didn’t know how to refill the breakfast. Hey, I ate garbage. Cancel every ten times🤮🤮🤮🤮

The hotel is a bit far from the city and not served by transport but if you are transported it is very good. Clean and good service, I recommend

Perfect, I highly recommend this hotel with a really great, very serious welcome

TV not working! There were spider web on the walls also the nepresso machine water tank had never been cleaned it was stained... bed sheet had black stains on them. The carpet looked like had not been hoovered. Horrible experience we had to change hotels in the middle of the day

Excellent trip review for the second time in Brussels. Location to my friend's house is great and on the out skirt of the city landmark which I visited. Close to auto route and has a filling station for quick refill

I stayed at the Best Western Hotel Brussels South when returning from Austria on a coach trip. From the outside none of us were impressed, the building looks very austere, but on the inside it has been done up to a very high standard. The member of staff on during the evening was rather rude, but the morning staff were excellent. The room was clean but had some wear and tear showing. The TV had BBC1 and BBC2 listed as available channels but didn't work when I was there, but did have some random English language channels if you absolutely needed them. The room had plenty of charging points, with 1 USB charger under the TV. The bathroom seemed very new, but the shower head was at a fixed angle which meant a lot of spray went straight onto the bathroom floor. Even arriving latish at night the shower had very good water pressure and heated up quickly. The bed was comfortable, but was two singles pushed together so I did find I graviated to the dip between them. The pillows were fine, not the best but also not the worst. Breakfast here was a little choatic, but not as bad as in another Best Western I stayed in. This hotel had a number of coach trips in, and each was given their own time for breakfast - unfortunately some of the later coaches arrived at the first sitting, so the staff did have to rush around to ensure the food was kept fully stocked, but did so with a very friendly manner - especially considering the way some of the travellers spoke to them. Location wise this hotel is about 2 hours from the ferry at Dunkirk, there aren't really any amenities nearby, but there are two service stations close by if you wanted some food in the evening. I'd certainly consider staying at this hotel in the future, more likely on a weekday when there are no coach trips.

Located on the motorway. Advertised as having a restaurant but there is no restaurant. Coffee not available, no bar service, arrived back in room after a day out about 5:00 to find the room had not been made up. The only coffee available is at the aire (services) a walk across a busy access road. Breakfast adequate.

The hotel is very clean and comfortable, the staff is very helpful, We would like to thank especially Mr. Güray and Ms. Nawel for their help. We would definitely like to visit again, we recommend this hotel

Very disappointed with this property and *********** Booked a superior room with Half Board only to be told when I arrived they do not offer Half Board, however you can go onto the Best Western site and book Half Board so I was very confused When I raised this with front desk I was told they could do nothing, when I went to pay I was charged Half Board rate and the added my meals and would not refund me, I was told they have no control over *********** rates. Also the restaurant is not open Friday, Saturday or Sunday So again offering Half Board is false and misleading Then the Room I was given was supposed to be superior, however a colleague was staying in a standard room and his was identical n every way to mine, again ripped off is how I felt, again when raised I was told it was nothing to do with them and I should take it up with *********** But you can select this superior room on the Best Western site so again false and misleading information. Room was nice, shower could have done with maintenance to fix the multiple leaks in the nozzle but aside from that it was fine. Breakfast was a non event Most mornings there was little available and when a crowd arrived there was even less. Staff are nice but appear to have their hands tied in terms of financial issues.

Das Hotel liegt abseits, als Busreisender ist man eingeschlossen zwischen Autobahn und Wiesen. Das Hotel ist nicht gerade einladend und mutet von innen wie ein Gefängnis mit Zellen an. Es gibt keine Aircondition und das Essen ist schwer zu geniesen. Der Speiseraum ist akustisch nicht gedämmt und mit vielen Anwesenden steigert sich der Lärmpegel gefühlt aud über 90 dBa-