Building E3, No. E1, Area E, Siping Wanda Plaza, Tiedong District, Siping, Jilin, ChinaView Hotel Details
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Wanda Realm Guest Reviews
4.7/5
Outstanding
1790 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(1790)
Positive reviews(1738)
Reviews with photos/video(123)
Friendly front desk staff(357)
Many amenities(213)
Delicious breakfast(208)
Convenient for shopping(197)
Close to train station(75)
Nice bathtub(49)
Luxurious(40)
Negative reviews(52)
Wee Tat Tan
Deluxe Room (2 beds)
Stayed in May 2024
Solo travelers
5 review
4.2/5
Very Good
Posted on May 30, 2024
Good service and staff courteous.. front desk very helpful in particular miss Iris Zhao
Response from Property: 尊敬的客人感謝您花費寶貴的時間為小嘉做出點評,我們十分高興看到您滿意此次的入住體驗,非常期待您的下次光臨
Guest User
Deluxe Room (2 beds)
Stayed in Sep 2023
Business travelers
11 review
4.0/5
Very Good
Posted on Sep 29, 2023
The location is very Central. The staff is friendly.
Response from Property: 尊敬的客人感謝您花費寶貴的時間為小嘉做出點評,我們十分高興看到您滿意此次的入住體驗,感謝您對服務讚揚,非常期待您的下次光臨
Guest User
Deluxe Double Room
Stayed in May 2024
Family
2 review
2.7/5
Posted on May 4, 2024
When checking in, there was a band-aid package on the desk at the front desk that someone had torn off, which was very disgusting. One of the lights in the elevator of the fitness center kept flashing, and the floor of the dressing table in the women's locker room was full of hair, with nowhere to step. The window of the room I stayed in actually had a wall, which was a really unique design. It can be said that there is a window but it is not obvious.
Original TextTranslated by Google
Response from Property: First of all, thank you for taking the time to comment on Xiaojia. We are very sorry that we failed to meet your expectations during your stay. Please allow us to express our sincerest apologies. We are happy to provide you with quality service and look forward to seeing you again next time.
Wuxiaohuaa
Deluxe Double Room
Stayed in Apr 2024
Business travelers
40 review
0.5/5
Posted on Apr 21, 2024
The facilities are old, I was shocked when I entered the room.
In this weather, there is no air conditioning, the room is 28.29 degrees, I can't sleep at all, I'm sweating all over. Don't say it's because of the building, please understand. Sorry, that's a problem you have to communicate, I can't understand it as a customer.
The most bizarre thing is to find the front desk, the front desk called a staff to come and take a look, and then... You will never guess her solution-let me sleep with the doors and windows open? ? ? ! ! ! I give up...
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Response from Property: Dear guest, first of all, thank you for letting us know about the problems you encountered during your stay at our hotel. We are very sorry that we failed to meet your expectations. Please allow us to express our sincerest apologies. We hope to have the opportunity to provide you with better service in the near future.
Guest User
Deluxe Room (2 beds)
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 8, 2024
The hotel has a good environment. The room has a big bathtub. The front desk service is very detailed and professional. Cindy is very good and has a strong sense of service. Recommended
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time to comment on Xiaojia. We are very happy to see that you are satisfied with your stay and look forward to your next visit.
followtime123
Deluxe Double Room
Stayed in Apr 2024
Family
23 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The room is very nice. It is next to Wanda Plaza in Siping. It is very nice, but it is a bit inconvenient to use the same underground parking space as Wanda Plaza. There is a swimming pool, gym and table tennis.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time to comment on Xiaojia. We are very happy to see that you are satisfied with your stay and look forward to your next visit.
Guest User
Deluxe Room (2 beds)
Stayed in Mar 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Mar 24, 2024
The environment is very good, the stay is very comfortable, and Wanda's business district is nearby, which makes shopping very convenient. The hotel lobby is grand, I like the iris, the service is warm and thoughtful, and the check-out is fast. I will choose to stay again in the future!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time to comment on Xiaojia. We are very happy to see that you are satisfied with your stay and look forward to your next visit.
Guest User
Executive Deluxe Queen Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 4, 2024
Praise the lady at the front desk for her enthusiastic service and the man at the door who helps provide parking spaces every time
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking your precious time to review Xiaojia. We are very happy to see that you are satisfied with your stay experience. We look forward to your next visit and let us provide you with better services.
Xingzhi .
Executive Deluxe Queen Room
Stayed in Jul 2024
Other
25 review
5.0/5
Outstanding
Posted on Jul 20, 2024
The hotel has a good environment. It is considered the best hotel in Siping. The front desk service is first-class. I like Xiao Zhao at the front desk for his warm and thoughtful service. He can solve any problems in time. The room is clean, tidy and comfortable, and the supplies are complete. Return visits are timely. I will choose again in the future. Check in!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking your precious time to review Xiaojia. We are very happy to see that you are satisfied with your stay experience. We look forward to your next visit and let us provide you with better services.
Tuzixiaojie!
Executive Deluxe Queen Room
Stayed in Jul 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jul 15, 2024
The hotel is well-equipped and comfortable. The rooms are clean and tidy. Xiao Zhao at the front desk has good service and prompt return calls. There are many kinds of breakfast, I will choose Wanda Realm for future reservations!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking your precious time to review Xiaojia. We are very happy to see that you are satisfied with your stay experience. We look forward to your next visit and let us provide you with better services.
Guest User
Deluxe Double Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 29, 2023
The hotel is in a good location, convenient for shopping, adjacent to Wanda Plaza, the room temperature is suitable, clean, the service attitude is very good, very good, like sissi, like Wanda
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time to comment on Xiaojia. We are very happy to see that you are satisfied with your stay and look forward to your next visit.
Siliangguowang
Deluxe Double Room
Stayed in Dec 2023
Family
5 review
5.0/5
Outstanding
Posted on Dec 29, 2023
The hotel is in a good location. It is easy to find by car navigation. It looks like a good local hotel. The front desk service is enthusiastic. There is an old man at the door who is very attentive and hospitable. He helps to open the door. The service awareness is very good. The front desk prompts are very good. The underground parking lot is not the hotel's. He also helped to find a parking space. It was very considerate and helped me avoid many misunderstandings. Very good service, introduced a lot of Siping's special surrounding food, and there are special dishes on the second floor of the hotel every week. The taste is very good. There is also take-out service for breakfast, and hot drinks are available at any time. The service is appropriate. It is really satisfying to have such a warm resting place when you are away from home. I want to praise Abby for helping me find my favorite room and adding a humidifier. Great service, the hotel has complete equipment and facilities, fitness, swimming pool, table tennis 🏓️
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Response from Property: Dear guest, thank you for taking the time to comment on Xiaojia. We are very happy to see that you are satisfied with your stay and look forward to your next visit.
Anonymous User
Deluxe Double Room
Stayed in Dec 2023
Other
2 review
3.0/5
Posted on Dec 25, 2023
The room facilities are OK, but the lighting is dim, the sanitation is not cleaned well, and there is dust everywhere on the glass partition table and bedside. There are blood stains on the mattress on the bed. I asked the service staff to change it, but she said there would be no mattress if I changed it. In the end, she put two layers of sheets. There was dust and fruit peels under the bed. The room was choking with smoke. After two smoke removal treatments, it was still choking. Later, I changed the room. The worst accommodation experience.
Original TextTranslated by Google
Response from Property: First of all, thank you for taking the time to comment on Xiaojia. We are very sorry that your expectations were not met during your stay at the hotel. Please allow us to express our sincerest apologies. Thank you again for choosing to stay at Xiaojia. We look forward to seeing you again next time.
Guest User
Executive Deluxe Queen Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 21, 2024
The hotel environment is good, the facilities are complete and advanced, the room is clean and tidy, with a bathtub, and toiletries are complete. Xiao Zhao at the front desk paid a return visit in a timely manner and has a serious attitude. The hotel is in a good location, close to the high-speed rail station, and the breakfast is very rich. Like it 👍
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking your precious time to review Xiaojia. We are very happy to see that you are satisfied with your stay experience and look forward to your next visit.
Anonymous User
Deluxe Double Room
Stayed in Dec 2023
Other
5 review
5.0/5
Outstanding
Posted on Dec 5, 2023
Very scary, full marks. The facilities are very good and the environment is very quiet. It is a good place for business trips or travel. After placing the order, the customer service also called back and the service was very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time to comment on Xiaojia. We are very happy to see that you are satisfied with your stay and look forward to your next visit.