Loved staying here. We spotted this hotel in a previous stay in Ortigia and were happy to stay here on our latest trip. Everything perfect. Stayed in a superior room 401. Loved the layout and was just right for us, meant we had privacy and a little balcony (no view, didn't need as too busy exploring Ortigia and downstairs terrace is beautiful to sit and relax), felt safe leaving the doors open at night very private and quiet. Loved the design, bed super comfortable, lovely bed linen, daily cleaning immaculate. Great breakfast lovely lady served us each morning. Location fantastic. This is a true review based on our experience.