Hotels Near Lincoln Fill Station in Snellville

Very clean, friendly staff, good breakfast. Room was ready & clean, plenty of towels. WIFI instructions easy to follow & TV remote & instructions same. Ice machine easily accessable. I would stay here next time we are in the area.

It's all good.

Very comfortable room, with excelent shower, attentive service and ammenities. Loved my stay.

Amazing stay ikeisha night auditor was amazing very helpful very nice super respectful she mad the stay so much more amazing the room were very well keep well go out of my way for very helpful and respectful people like her

A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service.   The Sonesta Simply Suites / Atlanta Gwinnett Place has been for me and my family, simply a home away from home. What a remarkable experience while staying at this hotel. From its leadership staff to housekeeping, from rooms to the exercise facility - all are very clean, very comfortable, and are very accommodating.   They continue to go over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone who is looking for a short vacation, business travel or plan to utilize the extended-stay accommodations. This is the perfect hotel for a weekend getaway. The convenience and the local amenities in the area are the best kept secret and the Sonesta Simply Suites / Atlanta Gwinnett Place offers everything you need if you don’t feel like venturing too far out into the City of Atlanta. As a business consultant, I know that engaging workplaces are the ones that enjoy more ideas and creativity. In the world of digital transformation and constant change, having employees with exceptional leadership, new ideas, and service excellence are extremely beneficial to employers and even more to their customers. Our extended-stay time has taken us through several experiences and holiday seasons. And to see how the staff accommodates not only our family, but the entire tenant guest-list on these special holidays have been extremely personal, engaging and refreshing. Undoubtedly, the management team are the core of Sonesta Simply Suites / Atlanta Gwinnett Place success. In particular, one MVP, the Operations Manager named (Gee).   Gee’s leadership and oversight is felt throughout the hotel and property; as she goes over and beyond to ensure that Sonesta Simply Suites / Atlanta Gwinnett Place customers and tenants have exceptional experiences. All service-centric businesses (hotels) have different touch-points (operations, check-in, front-desk, housekeeping, memberships, parking, etc.) throughout their organization. At each touch-point customers can recognize her DNA which is very apparent.     Moreover, my family and I love both the character and the charm of this hotel - Sonesta Simply Suites / Atlanta Gwinnett Place which does not give you the routine chain hotel vibe at all. Sonesta Simply Suites / Atlanta Gwinnett Place has hit an “HOME RUN” within the Gwinnett County Community and with our family. It is our most generous pleasure to write this review giving Sonesta Simply Suites / Atlanta Gwinnett Place, Gēe (Operations Manager) and her staff the highest review and would rate them 11 out of the 5 STARS model.

Stayed two nights for a business conference nearby. Called to see if I could check in early to attend a virtual part of the conference from the hotel room - Star was so helpful and kind! She went above and beyond to make sure that a room would be ready for me in time for the virtual meeting. She called me back even before the time she said a room may be ready, and I was able to check in early with time to spare before attending the meeting! Star even offered to help me take my things from the car to the room (though I declined her assistance because I'm used to doing everything myself LOL). Star was very knowledgeable about the amenities and the activities near the hotel - she checked on me several times while I was there - it made all the difference! There was another large group staying at the hotel - two buses - and so it was a little noisy on my last night - most were teens, I think - but nothing outrageous (I did not complain, just mentioned it at checkout as I heard several others from our group had (worse) experiences with the large group). The rooms and hotel grounds were exceptionally clean and I saw staff cleaning almost constantly. Included breakfast was pretty good and just about something for everyone - yogurt, grits, breakfast bars (granola, Nutrigrain), muffins, bagels, toast, donuts, pancakes, sausage/Canadian bacon, eggs/omelets/frittatas, cereals, fresh fruits, milk, juices, oatmeal, coffee, hot chocolate. Coffee and hot chocolate available in the lobby 24-7 - complimentary. Ice machine with buckets and extra cups on the main floor near elevators. Pool table in lobby. Cubbies to work in lobby with USB ports. Nice outside area to socialize, relax, or smoke (if you're a smoker). Shampoo, conditioner, and body wash dispensers in shower, along with hand soap and lotion dispensers in bathroom - not the most expensive, but not the cheapest, either - I used them and appreciated that I did not have to pack extra stuff for a short business trip! No microwave in room, but one in lobby for everyone to use. Small fridge in room. Iron and ironing board in room. Laundry available (did not use). Climate control easy to use and worked well. No complaints about this trip/hotel/staff at all!

Throughout our stay and encounters with your evening front desk staff, I strongly believe that they can use additional training. Not as professional as you would expect from that position. We were part of a large party which should have been all on the same floor. We were not accommodated as originally requested when booked several months ago. Also, my family and I were locked out of our room for almost an hour due to the battery of the door lock being out! What in the world - how does that even happen! Thank God we did not have an emergency. We missed grabbing dinner because everything around the resort was closed by the time we were able to get inside our room to grab our wallet. While we were sitting in the lobby waiting for maintenance to arrive and open our door, we were not even offered a drink or a snack. I even mentioned that we missed having dinner because everything had closed and we were really tired and hungry. There was no sense of urgency from your staff!

Customer service is horrible