Checking in was slightly difficult and took 20 mins or so because the check in staff couldn’t understand that we had already booked a room and didn’t need one booking!! (We booked through ******* so this was meant to make this process a lot easier!) The rooms were dated, clean but dated, my plug socket was hanging off the wall, there were nibs to draws loose, but overall it was “fine” I was happy with the bed, the shower wasn’t great but did the job, the TV actually had Netflix which I found out on the last day when playing around, which has bumped my review up a little bit. The location is great, it’s a 5 min walk from Serdika Metro station and a 5 min walk from the main boulevard. All of the sights are within 15 min walk, Lidl and Carrefour within 5 mins, you can get a metro from T2 Airport to Serdika which takes approximately 20 mins. (If you land at T1 you’ll need to get the shuttle bus) — The view from the balcony was beautiful, I will attach pictures, the mountain range and the little square looked lovely in the mornings. They had renovated the lobby area to be modern and luxury but the rooms are still dated, I noticed some furniture that is clearly new so maybe they have started renovating them bit by bit. Overall 3* — if you’re staying for a few nights I recommend this hotel, purely for location.