Guest User
November 2, 2023
The beds were very soft, but I wish that had been the biggest problem. The worst thing was the bugs and those kinds of cockroaches that were all over the room (I attach photos). We killed 3, and we didn't want to look for more because we were getting sick. Very difficult to fall asleep like this. And everything gets worse when the hotel says that it does not compensate us, that we should settle for a 'sorry'. Since we don't notify reception, they can't do anything... So they can fumigate the room with us inside? To move to another room at 1 in the morning with unpacked suitcases? As if we were to blame. Is incredible.
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