Park Piolets MountainHotel & Spa

The rooms were far to hot . The shower was either burning you or freezing cold . The pillows were uncomfortable. The breakfast was very good .

Make sure to ask about the parking prices, as they are not free parking.

Based on prior experience and injury, the medical insurance on the lift pass and access to the clinic at the bottom of the lifts well worth it. The Hotel buffet is fantastic, absolutely fantastic. The staff there are incredibly polite and attentive. Whilst there are options in Soldeu, the quality here stand out from a typical hotel buffet. The bar staff are also very useful, I would not do the QR code cubes on the tables, as they don't work well in wood, just walk to the bar. Plus then you can get recommendations and interesting cocktails. Our daughter loves the kids club, she only has one more year at this before she is too old, and at least this year she wasn't teaching poker to the other children. The room are great, adjoining rooms for us and the kids creates some separation, though clarity that these were adjoining would have been useful. The Spa is very good, and well worth a visit. A discount for a single visit would have been a good idea. The ski school in soldeu is a fixture for us, even though some of us can ski. Chris & Bethol were great in the 3/4 classes, with Bethol calmly putting up with my list of injuries, whilst my wife skied with Chris. The teen group is perfect for a 14 Y/O who straight lines everything he can and wants to jump, the kids group also explores a lot of the mountain. I hope more brit travel here to incentivise them continue to expand the facilities on the mountain, lots of easy blues already. Overall if you want to get your kids started skiing, its a perfect starter location. Thanks to Sno, Inghams, Grandvalira Ski School, and the wonderful hotel.

We had an excellent seven-night stay for our engagement-moon, booked through a leading skiing travel agency in the UK, and enjoyed what can only be described as a five-star experience from the moment we entered the hotel. A welcome drink – juice, water, or champagne – was a lovely touch, alongside a cosy lobby area perfect for guests to relax in. The location is excellent, with the convenience of an in-house ski hire shop, Viladomat Signature, though the equipment was slightly more worn and about 10% pricier than nearby alternatives. Nonetheless, the convenience offset any minor shortcomings. The hotel boasts excellent Wi-Fi throughout, including the ski room, and offers a convenient mini-van service to the main Soldeu gondola from 08:30 to 17:00. A big shout-out to the driver with long dark hair and Ray-Ban-looking sunglasses (sorry, we didn't get his name). He was always incredibly helpful, jumping out of the mini-van to run over and assist us with carrying our skis and poles, saving us the effort of walking up the stairs from the Gondola station. The staff across the board, from the front desk to the spa, were friendly and helpful. Our room was immaculate, with a balcony facing the mountains, a Nespresso machine, and L'Occitane toiletries adding to the luxury. The spa was a particular highlight, especially the large jacuzzi, where I found immense relaxation. We also indulged in massages, which were not only reasonably priced but truly enjoyable, enhancing our overall experience at the hotel. We enjoyed the hotel's vibrant atmosphere. However, we have some suggestions for the hotel management: * Consider waiving spa fees for guests staying longer, like us, for seven nights. * While most staff speak basic English, enhancing their proficiency could improve communication with English-speaking guests. * More clear labelling of buffet dishes would be appreciated, especially for dietary requirements such as vegetarian or vegan options. For instance, a pot of roasted vegetables unexpectedly contained ham without indication, and clearer labelling would help guests like me, a pescatarian, in making suitable food selections. * Ensure the plates are thoroughly cleaned. We noticed a few plates near the dessert station had stains on them. Despite these minor suggestions, our stay was delightful, and we're deeply grateful to all the hotel staff for making our visit extraordinarily special. We would definitely consider returning to this hotel for future skiing trips in Soldeu. A heartfelt thank you to everyone at the hotel for a memorable engagement-moon!!