Sport Hotel Village

Excellent stay at the Sport Village. Ideal location by gondola and chair lift, and 2 minutes from ski lockers and ski hire shop. Staff were very helpful and friendly especially Juan on the bar, who was always cheerful, incredibly attentive and observant and all round a perfect hotel employee. Beds were comfortable, Molton Brown toiletries were replenished daily and there was a good variety of food.

Lovely hotel, lovely rooms, lovely food, very close to gondola and ski hire. The only issue was that we ordered a vegetarian picnic for the homeward journey and it didn't materialise. We were told to let reception know any dietary requirements, so I gave them a sheet with room number, name and a request for vegetarian food.

We stayed for a week in two mountain view rooms and on a half-board basis. Overall, we were all very impressed with the hotel. It's got a nice feel for it and all the staff were very helpful. Both breakfast and evening meals are served in the vast dining are shared with the other Sport hotels and the range and quality of food was always very good. Particularly good points: - The staff are very attentive and that is always a good sign. - Location can't be better for the slopes with the equipment lockers in a building just adjacent to the hotel, and the gondola the other side. This makes the morning trip to the slopes incredibly quick! What would make it 5-stars? - Some inclusive spa visits based for a week's stay should be made and the 49Eur charge for 3hrs seems excessive for residents - The rooms are warm even with heating off. We kept the balcony door ajar to keep the temperature down. - We booked twin rooms - but what this actually means is two singles together separately made. There's no separation between them which for some might be an issue. - If you're on a ski group, then check your bill the evening before checkout as we had some incorrect charges made to the room. Staff resolved quickly, but perhaps more care could be made when processing receipts to avoid that A great stay and we will certainly consider a return visit to Soldeu and the Sport Village. Many thanks

Good Hotel, really good food and great location. Rooms are really comfortable apart from the heat. They are very hot and there doesn’t seem to be an easy way to cook them down except leaving the patio door open. We had a Mountain View room with a great view over the pistes. Food was very very good. I am pescatarian and gluten free but there were lots of quality options for me. It was excellent. Staff are lovely, really helpful and friendly. Bar prices let the hotel down 17 euros for a rum and coke. It’s a real shame because we would have spent more time in the hotel. Overall a great hotel in good position and lovely staff but avoid the bar

We had a great stay here for our week of skiing in Andorra. Hotel was clean, warm and comfortable with fantastic friendly and helpful staff. The rooms are a good size with very comfortable beds and we were really impressed with the quality and choice of food at the buffet. What really makes it stand out is the convenience. The gondola up to the slopes is only a few minutes away and the hotel has lockers right next to the gondola station so you can store your boots and skis really quickly at the end of the day. The only gripe we had was the price of drinks at the hotel - a G&T starts at €17….and can be a lot more pricey (€23+) if you inadvertently select a more pricey brand! However, all in all, we really enjoyed our stay and are planning on coming back again next year!

The hotel’s location is fabulous with cable cars just around the corner and ski slopes visible from the rooms. We had a few small issues with the hotel housekeeping, however when we mentioned them to reception manager they got resolved and we received adequate compensation. What is more, the design of the hotel itself is gorgeous and food in the restaurant amazing. Although it is worth to mention that there are not many options available for vegetarians.

The hotel has an amazing design, however the staff of the hotel is quite an issue. The housekeeping team comes to your room even if you have a “Do not disturb” sign on a door knob and what’s more they take the robes from the room even if they are hanging from the wall and they don’t give you another robe with leaves you with no robes. Moreover, they took my robe with swimming glasses and swimming headphones in its pocket and put it into a laundry machine. It goes without saying that the headphones got completely destroyed and are now unusable, after talking about this issue with the reception team I was told it is going to be explained to the manager and they will make a decision about a possible refund. However, they never got back to me and every time I tried to ask for the answer they told me they are going to give it later. Unfortunately, even though hotel’s location is incredible and the spa is amazing I do not recommend this hotel.