Family Selection at Grand Palladium Kantenah Resort & Spa
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Solidaridad
Family Selection at Grand Palladium Kantenah Resort & Spa
#14 of 4-star Select Hotels in Solidaridad
Carr. Federal Chetumal Puerto Juarez KM 256 100 Mz 005 y 021 Lt. 014 y 017, Solidaridad, Quintana Roo 77710, Mexico
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With a stay at Family Selection At Grand Palladium Kantenah Resort & Spa in Kantenah, you'll be within a 10-minute drive of Akumal Beach and Ecopark Kantun Chi. This luxury property is 12.4 mi (20 km) from Xel-Há Park and 7.6 mi (12.2 km) from Half Moon Bay.Show More
We Price Match
4.3/5Cleanliness: 4.3
All 11 Reviews
Amenities
Outdoor Swimming PoolBeach VolleyballSnorkelingSaunaSpaMassage RoomFitness RoomParkingBarNightclub
All Amenities
Surroundings
Airport: Cozumel International Airport
(49.1 km)
Landmarks: Recinto flamencos
(<100m)
Landmarks: Capilla de Nuestra Señora de las Nieves
(170m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
4
Family Selection Junior Suite Rooftop Private Pool (Up To 2 Kids FREE Under 17years)
2 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Check Availability
4
Family Selection Suite Beachside (Up To 2 Kids FREE Under 17 Years)
1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Check Availability
6
Family Selection Junior Suite Swim-up (up To 2 Kids Free Under 17 Years)
2 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Check Availability
4
Family Selection Junior Suite Garden View (Up To 2 Kids FREE Under 17years)
1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Bathtub
Minibar
Check Availability
Guest Reviews(11)
4.3/5
Verified Reviews- Cleanliness4.3
- Amenities4.3
- Location4.3
- Service4.3
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. €1.11). Trip Coins can be used to save instantly on room rates.
Horia
March 10, 2024
No Coca-Cola in this resort 😞 And no advice before for Coca-Cola lovers like : Attention no Coca-Cola at Grand Palladium. Bring it with you from home !!!
Rom&coke doesn't work with Pepsi.
Difficulty to reserve the dinner at all the restaurants .even we had a dedicated consierge
Animation team like inexistent.
VANESSA S
March 7, 2024
Melhor hotel que já me hospedei em relação a cordialidade e conforto
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Ronald
March 3, 2024
We had such a wonderful time! We enjoyed the entire resort and loved our swim up room!
Staff was amazing and so helpful!
KRISTIN
February 20, 2024
The family selection of this resort is great. They have some very nice upgrades and the staff is wonderful. We had a swim up room which was great - the butler was a plus as well. Once you go outside the family selection things deteriorate: it’s very crowded and not as clean. The bathrooms smelled horrible and we could not use the main pool (over crowded and dirty with no services). The family selection has two restaurants as of now: this is not enough. We need a buffet option frequently as our children are very particular. There’s not buffet for lunch or dinner at this time so we had to use the resorts other options. They were not good; long wait times for tables and the food was average at best. The reservation dining was a little better. If you’re looking for a beach to swim this is it (at least during the time we went mid February). The water was very rough. The beach is relatively small too. Overall the family selection was nice but they need more beach space and more restaurants.
David Leroux
February 18, 2024
It was a beautiful room, and nice to have a pool just for family selection /vip. Kids club was awfulllll but family selection pool had activities my kids loved to do. Shows weren’t good. Buffets generally weren’t great but not terrible. The food was disappointing - really not great.
Worst restaurant was surprisingly adelita, the Mexican one. We didn’t like the Brasilian one either. Best ones were portofino, paisana and the one by the beach, Poseidon I think.
Ivan
February 2, 2024
What could ask no more of any facility or hotel. This was the perfect stay and service that leaves no wishes open. Thank you!
Yuliia
January 29, 2024
Overall Family selection is nice hotel. The territory is huge and green, we always walked in the shadow. Rooms are nice, cleaning was twice a day with small gifts. When we arrived our kids got some presents like caps, water battles, beach UV clothes, backpacks. Our battler helped us with everything we need( some stuff, reservations). The food is pretty good. During the day it was an option for a-la cart restaurants. Every breakfast they have musician in Nest restaurant and also there is a kids area which is very convenient for people with small kids.
Beach . I didn’t like it at all, rocky((
We were surprised to see kids sand toys and balles, kids surfboards and sunscreen creams and spray.
Rodolfo
January 8, 2024
We had an excellent stay at family selection. The property is brand new and has everything you need for a family getaway.
The new family selection area is very much worth it; you have your own pool area and beach area.
If you are looking for the typical caribbean beach this is the place we have 3 excellent beach days.
The food was good, and the service was excellent. In particular, we want to appreciate the service from Lupita, our server at the beach at the family selection, and Rosalia and Lizbeth at the pool.
We will definitely come again.
Lina
December 28, 2023
Very good in general 👌 They have very friendly and attentive staff, the rooms are great, we slept delicious, the food is very good at the buffets, my favorite is the tepanyaki and the Bahía Brassa, delicious food, the beach is beautiful, the pools are varied, the attention of Álvaro, head of Incredible operations, their attention, Eliecer from the lobby very attentive and friendly until the last moment, Daniela in the reception and delivery of the room excellent in general all the staff very attentive, the only thing was in the kayak thing an older man, not very attentive and His attitude was not good and then another arrived smiling and very friendly. The food at the beach restaurant was very average. The rest of the restaurants were all super. The hotel facilities were very nice. Lots of nature. I hope to return soon.
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Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
Breakfast
TypeFull English/Irish
StyleBuffet
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2002
- Number of Rooms: 158
With a stay at Family Selection At Grand Palladium Kantenah Resort & Spa in Kantenah, you'll be within a 10-minute drive of Akumal Beach and Ecopark Kantun Chi. This luxury property is 12.4 mi (20 km) from Xel-Há Park and 7.6 mi (12.2 km) from Half Moon Bay.
Pamper yourself with a visit to the spa, which offers massages. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at The Nest, one of the property's 15 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 18 bars/lounges, 2 beach bars, and 3 swim-up bars for a refreshing drink. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Free valet parking is available onsite.
Treat yourself to a stay in one of the 170 individually decorated guestrooms, featuring indoor private spa tubs and Smart televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at The Nest, one of the property's 15 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 18 bars/lounges, 2 beach bars, and 3 swim-up bars for a refreshing drink. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Free valet parking is available onsite.
Treat yourself to a stay in one of the 170 individually decorated guestrooms, featuring indoor private spa tubs and Smart televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Beach Volleyball
Snorkeling
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Parking
Bar
Nightclub
Tennis Court
Billiards Room
Table Tennis Room
Restaurant
Meeting RoomAdditional charge
Children's Pool
Children's Playground
Water ParkFree
Water Slide
Kids' Club
KTV
Currency Exchange
Luggage Storage
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
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