El Dorado Royale Catamarán, Cenote & More Inclusive Reviews

We had a great time, a few severs and bartenders were exceptional. Ismael at the Sante Fe for dinner, Sheila at the D'italia Royale and Edmar at the Casitas D'italia. Food was great! Pools were a little warm for our liking. We spent time at the Casita's 27 pool was was very nice. There Julio and Lazaro were amazing! We were there celebrating our 40th wedding anniversary, which we told the concierge when they asked. They offered to send special something that never arrived, but we still had an amazing time.

Overall we enjoyed our stay here. We came for a friend's wedding in October 2021, and will keep out wedding-specific items for this review. There are many activities in the complex, but we came to see friends, hang by the pool, eat and drink. Overall this fit the criteria. During this time, it was still very humid, but perfect for being in the pool (not necessarily a wedding outfit!) Room service is convenient, but not always fast, especially late at night. I think 2 hours+ one evening for us. The room service food was better than some of the restaurants in my opinion. We didn't go on the beach other than for a pre-wedding party. They go through COVID testing when you check in.

The resort is very Beautiful and the employees are very helpful and treat you like Royalty!

The swim up pool experience was great. Food was delicious and amenities were relaxing and made for a nice, calm experience

I liked the restaurants very well, and the pool area

Little choice of restaurants. and many restrictions in outdoor restaurants and near swimming pools with a dress code where we are all wet. It seems that is exclusive for hotel members. I wouldn't recommend it to anyone.

The place is great, easy to get lost with how big. The food was good and everything was clean.

There were some electrical issues in the room. My husband got a slight shock when plugging in his cell phone charger. The beach was ok, slight seaweed but thats uncontrollable, workers were efficient wirh keeping cleaned up. Dining was meh, breakfast was always good. Italian casitas is definitely better that the villas. Staff were all friendly and welcoming. Beautiful resort only downfall for me was the food. Good quality liquor and lots of choices!

Went with a group of friends and really enjoyed this resort. Highlights included dinner at Fuentes and breakfast beans at Cocotal.

Overall experience was great and facilities were very nice. Staff was very friendly. Communication could be better. You learn how to optimize your experience and about facilities availability from other guests only. You have to schedule everything through your concierge and their hours and availability are inefficient. The resort overall holds banker hours with only one bar being open after about 9pm. Resort property was overall beautiful and safe. The spa was very nice. Would recommend the resort, just with some helpful tips to maximize your experience.

This is a beautiful property. It is very well maintained and all of the staff are very friendly. The food is excellent, however the only buffet option is for breakfast. The walk up restaurants sometimes have waiting lines. All dinner restaurants require reservations and have dress codes. To get reservations you must go through your concierge whose main job is to try and sell you memberships, advantage plans, travel clubs etc. Bring good walking shoes. This property is sprawling. There are golf cart taxis for those who need them. The beach is horrible. It is very rocky and the water is filled with huge concrete blocks from a previous attempt to create an artificial reef. This spoils the view. There are various pool options, however people get up early to "reserve" their space without actually being at the pool. They need a pool host/hostess to seat people who are actually going to the pool and not take up all of the seating. Two times we went to a pool and there were no towels available. This was at the smaller pools as there was no availability at the main pool. Overall a very nice resort if you don't care about the beach. Lots of activities etc. Great food and plenty to drink. Top shelf booze and plenty of it. Wine is extra at dinner.

One of our favorite places to go visit. The number and variety of restaurants is always our favorite. Having not been there in 5 years we were a bit sad with how much more of a party and wedding vibe they have now. Constant loud music and construction for weddings almost daily and really inconsistent with drinks and food items this time around.

This resort was truly magical. We loved the grounds - impeccable and the staff were incredible. THANK YOU for a gorgeous week in paradise.

Overall, this is a nice resort. The grounds were beautiful and facilities very clean. They had a lot of pools to chose from some with swim up bars an some without. The main drawback is the lack of beach. Apparently it got taken out in a recent hurricane so it is very rocky and impossible to walk. Also, there are multiple manmade structures further out in the ocean. We heard they were put out there to create a barrier for the beach, but were moved in by the hurricane. They are very unattractive. The photo on ******* does not show the structures. Either they were photoshopped out or the picture was taken before the hurricane. Either way, false advertising. They food was just okay, some good and some just okay. One dinner, I had Mahi Mahi but it was cold and way undercooked. I didn't feel well the next day. The other part I didn't like is they were always trying to upsell you on different dining options and activities. We worked with the concierge to set up golf one day and he told us rental clubs would be $50-$60. They were $88 when we got to the course. We also had one member of our group that just wanted to ride along. We were told it would be $35 but when we got to the course it was $50. After informing them what had happened, they refused to refund the difference. You would be better off to book your excursions on your own. Although tips are included, tips are pretty much expected at this resort. I've been to other all inclusives and this was not thecase