Best Hotels near The Bridge, Solihull District

I booked a stay for one date then had to move the date due my one colleague being in the military and we eventually stayed for what we thought at the time was a pleasurable evening with this hotel on the 2nd September 2022. I felt I did call in plenty of time to move the first booking and just wanted to flag this up with them. They have now charged me for two stays and accused me of not moving the booking and not turning up. I earn a low salary due to my current job and there would be no way we would want to pay for two stays when we only wanted one night. They appear to not be concerned with my story and are refusing to refund the first booking As they have no proof it was moved on the phone by me. I did not receive an email confirming the move in dates and assumed all was well from the telephone conversation . Be aware this could and will happen to you if you need to change your room booking . They might charge you for two stays. I can barely afford this at present especially with rising prices in fuel costs. I will not be returning to this hotel group because they have ripped me off. What turned out as a smashing hotel stay has now turned into a really bad negative memory. It was not a corporate booking and every penny counts for me at this time and we are being treated as if the money means nothing , that we have been charged for two stays , for them appears normal. Even if it is wrong . Just to confirm we paid and stayed for the £205.12 Booking for one night , but were not at the hotel for the other fee they have charged which is £286 Again beware of these big hotel groups who are happy to take your money and if a mistake is made on their part, are very hard to get back a fee that they should not have taken .

Kay, Joe, Majid, Mukesh, Joe and Adam- wow! Simply outstanding We are staying this weekend as we celebrate a 100th birthday party locally. Mum is also recovering from cancer and chose this hotel for all of us to stay at. We couldn't have had a warmer reception and the service has been second to none. Majid went above and beyond to make sure our dinner was perfect. We would highly recommend!

The rooms were good and night staff were good especially staff member named ace and gokuma was let down by morning staff called zoe was very unprofessional and rude was disguisted by her service felt very intimadated by the way she dealt with my enquiry will be thinking twice next time to stay at travelodge accommodations should have gone Premier Inn or holiday Inn instead due to her racist remarks and moody behaviour.apart from that everything was OK.

I used this hotel for 2 days business during the B2022 Commonwealth Games. Ideally located as I was flying in and out. Very good transport links although shuttle bus was not running for duration of Games. It will start up again once Games are over. Quick, efficient check-in. Very spacious executive room on 3rd floor, spotlessly clean and well stocked with coffee and water. Good shower and bath which again were spotlessly clean. Air conditioning worked really well and maintained a great temp. The breakfast is good. I have stayed in many hotels around airports and this airy seating space along with a fresh and wide ranging choice of breakfast food and drinks is right up there. Staff were all attentive and very professional. This is the first time I have stayed here but was very impressed and would not hesitate to return.

We had our Wedding Breakfast last Thursday 6th June in the Boardroom at Hogarths and it was absolutely fabulous. The food was amazing and the service first class. Jess and her team couldn’t do enough for us and they made us and our guests feel truly special! Laura, who was our event planner was so lovely and nothing was too much trouble. She guided us through all the planning so personally and professionally. To say it was the ‘perfect’ day is an understatement and we can’t recommend Hogarths highly enough. Thank you Laura, Jess and the Team you did us proud. Steve & Debbie xx