Sheraton Sopot Hotel

We tried out all the hotell had to offer and we had the best wekend! Great room, super staff, amasing spa area, really good massage, snaksy drinks and super staff at the bar, incredible breakfast (and the breakfastkit for us who left really early was super). We will be back! :)

As a Titanium member I frequently stay at the Sheraton hotel and my status is well recognised. The hotel is clean, has a great spa with different types of saunas and a hydropool. The buffet breakfast is very good with many options with nice and helpful staff. There are a few employees that I would like to mention in the club lounge: Mrs Anvie, Mrs Ania and Mr Jarek. The kitchen of Mrs Ania (a very nice lady) is attentive to different dietary preferences, she always comes up with various delicious meals and ways of serving them Mr Jarek ensures that the dishes taste good, prepares them with attention to the guest and checks on the buffet to make sure nothing is missing. He specializes in preparing fish in various ways. A nicely presented buffet encourages you to taste all the food prepared by the Chefs. You can’t get bored in the evening when Mrs Anvie is working: she is one of a kind - sympathetic, service oriented and always creates a warm atmosphere. What I noticed is that all guests like her very much. Mr Kosma from the lobby bar is “born” to be a bartender. He has a professional approach to work and a fantastic sense of humor. The drinks he serves are above all, tasty and strong! I can confidently say that he would be a great bartender in various places around the world. Mr Łukasz from the concierge I know for a long time. He presents great class and professionalism. Tactful in every way. He is always ready to help with a positive attitude. He is experienced in the hotel industry. I believe he deserves a promotion - maybe the management will consider my suggestion. I wish the Director, Mr. Mariusz, further fruitful cooperation with the hotel team. I warmly recommend this hotel.

Great stay, awesome service & SPA!

I’d visited in September and loved my stay so much I had to return. Used my Marriott Suite Upgrades to get an executive suite and what a treat that was! So much space and the view!! What was even more special was my welcome in the Executive Lounge - the lovely Anivce recognised me immediately and greeted me. Food is always excellent there. Anna and all the front desk colleagues are so helpful. Love the pool and spa too.

The property is really nice, however the staff needs to have better customer service. It seems as if they’re bothered when you ask questions or requests. Should improve on friendliness as it takes away from how beautiful the hotel is. The hotel has great location!

The hotel is in a great location, close to old town and the beach. The employees are all very kind, nice and helpful, and the service is perfect. I had many special requirements for food due to health conditions and they were always welcoming.