Ascott Kuningan Jakarta

Ascott Kuningan Jakarta Reviews

Ascott Kuningan Jakarta

Ciputra World, Jl. Prof. DR. Satrio No.1 Kav 3-5, RT.18/RW.4, Setiabudi, South Jakarta, Jakarta, Special Capital Region of Jakarta, 12940, IndonesiaView Hotel Details
Ascott Kuningan Jakarta
Ascott Kuningan JakartaAscott Kuningan JakartaAscott Kuningan Jakarta
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Ascott Kuningan Jakarta Guest Reviews

4.5/5
Great
45 review
Verified reviews
Location4.5
Amenities4.3
Service4.7
Cleanliness4.3
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All reviews(45)
Positive reviews(44)
Reviews with photos/video(14)
Awesome rooms(7)
Great service(7)
Great location(6)
Negative reviews(1)
Akmal Leza
Deluxe One Bedroom Apartment
Stayed in Feb 2024
Business travelers
31 review
5.0/5
Outstanding
Posted on Feb 26, 2024
Really nice stay, cozy, nearby to ciputra mall and wan satrio walk...so many eateries and easy to access
Response from Property: Dear Mr. Akmal Leza,Warmest Greetings from Ascott Kuningan Jakarta.Thank you for taking the time to provide us with your review.We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards.Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future.Best regards,Erick Pradiana
Danny
Executive One Bedroom Apartment
Stayed in Sep 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Sep 19, 2024
Good experience and hotel staff are really helpful
Jia Jing
Deluxe One Bedroom Apartment
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jun 15, 2024
Located in CBD area, plenty of food options nearby. Traffic can be quite congested tho
Response from Property: Dear Jia Jing,Warmest Greetings from Ascott Kuningan Jakarta.Thank you for taking the time to provide us with your review.We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards.Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future.Best regards,Erick Pradiana
Wai Sem
Deluxe One Bedroom Apartment
Stayed in Jun 2024
Business travelers
3 review
4.5/5
Great
Posted on Jun 15, 2024
Everything good. Overall is good. Recommend to book
Response from Property: Dear Wai Sem,Thank you for taking the time to share your stay experience at Ascott Kuningan Jakarta.We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us.Rest assured that we will certainly share your feedback with our teams here and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services and facilities.Once again, thank you for your continues support to Ascott Kuningan Jakarta. We look forward to welcoming you again in the future and create memorable moments once again.With Warm Regards,Erick Pradiana
Eric
Deluxe One Bedroom Apartment
Stayed in Feb 2024
Business travelers
5 review
4.5/5
Great
Posted on Mar 9, 2024
Good hotel great location. Rooms are clean and spacious. Would reco
Response from Property: Dear Mr. Eric,Warmest Greetings from Ascott Kuningan Jakarta.Thank you for taking the time to provide us with your review.We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards.Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future.Best regards,Erick Pradiana
Acyn
Deluxe One Bedroom Apartment
Stayed in Oct 2023
Business travelers
1 review
4.5/5
Great
Posted on Oct 15, 2023
Room was big and spacious and there was ample space to work- however, the living rooms aircon felt a bit warm
Response from Property: Dear Our Valued Guest,Thank you for taking the time to provide us with your review.We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. We also have noted concerned related the warm air-con at the living room area, please rest assured that we have passed your concerned to our department related and ensure this issue will not happen again in the future.Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future.Best regards,Erick Pradiana
TN
Deluxe One Bedroom Apartment
Stayed in Apr 2024
Business travelers
1 review
4.5/5
Great
Posted on May 2, 2024
Very friendly and helpful staff
Response from Property: Dear Our Valued Guest,Warmest Greetings from Ascott Kuningan Jakarta.Thank you for taking the time to provide us with your review.We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards.Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future.Best regards,Erick Pradiana
Guest User
Deluxe One Bedroom Apartment
Stayed in Oct 2023
Business travelers
16 review
4.7/5
Amazing
Posted on Oct 18, 2023
Good location. Connected to the Lotte mall.
Response from Property: Dear Our Valued Guest,Thank you for taking the time to provide us with your review.We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards.Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future.Best regards,Erick Pradiana
mahdy
Two-Bedroom Premier
Stayed in Jan 2023
Business travelers
90 review
4.0/5
Very Good
Posted on Feb 7, 2023
We had a great time here. The hotel was nicely attached to the mall, all the staffs were nice and warm, room was clean. One thing to be improved was food variety on breakfast.
Response from Property: Dear Our Valued Guest,Thank you for taking the time to provide us with your review.We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. We also have noted your concerned regarding our variety of breakfast, please rest assured that we have passed your concern to our Breakfast vendor as their improvement.Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future.Best regards,Erick Pradiana
Anonymous User
Two-Bedroom Executive Room
Stayed in Nov 2022
Business travelers
14 review
4.5/5
Great
Posted on Dec 2, 2022
Very good location in scbd, always had a great stay in the hotel. The staff is friendly.
Response from Property: Dear Our Valued Guest,Thank you for taking the time to provide us with your review.We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards.Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future.Best regards,Erick Pradiana
Gunawan
Premier One Bedroom Apartment
Stayed in Sep 2022
Family
4 review
4.0/5
Very Good
Posted on Sep 15, 2022
Ok but not clean enough. The interior and furniture was old . The ambience is too dark.
Response from Property: Dear Our Valued Guest,Thank you for taking the time to provide us with your review.We do apologize for the issues that you have encountered during your stay with us, We have noted of your some concerned related with the room condition. Please rest assured that we have passed your feedback with our department concern as our improvement.Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future.Best regards,Erick Pradiana
GianfrancoBianchi
Executive One Bedroom Apartment
Stayed in Aug 2021
Business travelers
98 review
3.7/5
Posted on Oct 21, 2021
Ascott Kuningan Jakarta, terrible hotel, old apartment, noise air conditioner, terrible breakfast. We will never go back to this place again.
Response from Property: Dear Guest, Thank you for taking the time to provide us with your review. We do apologize that you had bad experience during your stay in our property, please be assured that we have taken a note for your feedback and forward it to the respective departmentOnce again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Albert Supandy
Jeffry Jeffry
Executive One Bedroom Apartment
Stayed in Dec 2021
Family
1 review
5.0/5
Outstanding
Posted on Jan 1, 2022
Good facilities & best services
Response from Property: Dear Guest,Thank you for taking the time to provide us with your review.We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards.Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future.Best regards,Albert Supandy
Guest User
Deluxe One Bedroom Apartment
Stayed in Mar 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Excellent service, convenient transportation, the second floor downstairs is a shopping mall, it is very convenient to eat, shop and go to the supermarket, the waiter will take the initiative to help open the car door and send the luggage to the room. I came here on a business trip and stayed here. It was very comfortable to lie on the bed at night.
Original TextTranslated by Google
Response from Property: Dear Our Valued Guest,Warmest Greetings from Ascott Kuningan Jakarta.Thank you for taking the time to provide us with your review.We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards.Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future.Best regards,Erick Pradiana
Moguitianshi904
Premier One Bedroom Apartment
Stayed in Jan 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Jan 30, 2024
I am very satisfied. The hotel is very quiet, the service attitude is good, the location is good, and it is convenient to travel. The hotel is directly connected to a large shopping mall, which is very convenient and a very pleasant stay experience.
Original TextTranslated by Google
Response from Property: Dear Our Valued Guest,Thank you for taking the time to provide us with your review.We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Please rest assured that we have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectational customer service. Your feedback is integral to our ability to continue improving our services. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future.Best regards,Erick Pradiana