Ascott Sudirman Jakarta

Ascott Sudirman Jakarta Reviews

Ascott Sudirman Jakarta

Ciputra World 2, Jl. Prof. DR. Satrio No.KAV. 11, Setiabudi, South Jakarta, Jakarta, Special Capital Region of Jakarta, 12930, IndonesiaView Hotel Details
Ascott Sudirman Jakarta
Ascott Sudirman JakartaAscott Sudirman JakartaAscott Sudirman Jakarta
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Ascott Sudirman Jakarta Guest Reviews

4.6/5
Great
123 review
Verified reviews
Location4.5
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(123)
Positive reviews(118)
Reviews with photos/video(27)
Awesome stay(36)
Great service(17)
Awesome rooms(15)
Near shopping area(10)
Large rooms(8)
Convenient for shopping(7)
Many amenities(6)
Negative reviews(5)
Anonymous User
Premier Studio
Stayed in Feb 2024
Business travelers
29 review
5.0/5
Outstanding
Posted on Feb 27, 2024
Perfect stay during business trips. Will definitely recommend to others.
Response from Property: Dear Guest,Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager
Guest User
Premier Two Bedroom Room
Stayed in Jun 2024
Family
6 review
4.5/5
Great
Posted on Jun 5, 2024
Love the 2 bedroom suite big and spacious. Kids loved it. Pool was just a small stretch of lap pool and one corner kids pool. Had the pool to ourselves as there we very little guests around. Kids room were only meant for toddlers. In all, only good for families with little children. Not much entertainment around the area for bigger kids. Breakfast spread was disappointing, not as great as commonly in 5star hotels. Can be better. Nearby malls like Kuningan and Lotte is only 10mins away.. However the drive there with many u-turns and traffic would take u 20-30mins to reach.
Response from Property: Dear Guest,Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager
JP33
Premier Studio
Stayed in Dec 2023
Business travelers
46 review
4.0/5
Very Good
Posted on Dec 15, 2023
This is usual place I stayed in jakarta. The breakfast is not great, the rest is good.
Response from Property: Dear JP33, Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta! It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.In addition, we are appreciate your feedback to the cleanliness for our improvement.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager
Guest User
Premier Studio
Stayed in May 2024
Business travelers
8 review
4.0/5
Very Good
Posted on May 20, 2024
good location, helpful staff. nice environment, but the breakfast is not good, limited choices.
Response from Property: Dear Guest,Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager
Salah naser
Premier One Bedroom Room
Stayed in Apr 2024
Family
2 review
4.7/5
Amazing
Posted on Apr 18, 2024
It is a unique and beautiful hotel. It was wonderful and the food was wonderful. I recommend booking there
Response from Property: Dear Salah naser,Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager
Anonymous User
Premier One Bedroom Room
Stayed in Sep 2023
Business travelers
9 review
4.5/5
Great
Posted on Oct 19, 2023
One bedroom studio is much more spacious than the basic studio with a living room and work station and kitchen area. Full equipped serviced apartment and you can do laundry and dry them right in the apartment. Location is not bad, walking distance from Lotte Mall and there’s quite a lot of street food around for late night snacking. Away from the main road so it’s not so noisy or busy, but cars may take a while to navigate in to pick you up.
Response from Property: Dear Guest,Thank you for taking the time to provide us with your review.We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards.Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future.Best regards,Aulia NurwicaksonoGuest Service Manager
traveller moms
Premier Studio
Stayed in Sep 2023
Family
40 review
4.0/5
Very Good
Posted on Sep 4, 2023
Goooddd...stayed here just for celebrating my son bday..the hotel staffs were so kind to made the bday decoration in our room. The room was big and so completed with so many appliance such as kitchen set, cooking set, big refigerator and also washing machine. Most of all we were satisfied and hoping next coming the breakfast will be more variatif. Thanks ascott n trip.com.
6/7
Response from Property: Dear giggs-gallan,Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager
JC KBG
Premier Twin Studio
Stayed in Sep 2023
Business travelers
23 review
5.0/5
Outstanding
Posted on Sep 25, 2023
Clean...very friendly staff...quite place...heart of city...near mall within 10min walk
Response from Property: Dear JC KBG,Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager
Guest User
Premier Two Bedroom Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The room is big and clean . We enjoy a short gateaway from Jakarta
Response from Property: Dear Guest,Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager
Guest User
Premier Twin Studio
Stayed in Dec 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Feb 6, 2024
Lovely stay, the location was very convenient and close to the SCBD area. Will book again in the future.
Response from Property: Dear Guest,Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager
Ailean G
Premier Studio
Stayed in Dec 2023
Business travelers
28 review
4.5/5
Great
Posted on Dec 14, 2023
Love to stay here for business trip as it’s off the main road, cheap and full facilities
Response from Property: Dear Ailean,Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager
Ahmad Qaderi
Premier Two Bedroom Room
Stayed in Nov 2023
Travel with friends
103 review
3.2/5
Posted on Nov 20, 2023
This room was not clean as required. Carpet dirty And sofa with many stains AC was not working in the hall sitting room
Response from Property: Dear Ahmad,Thank you for taking the time to share your recent stay experience with us.My team and I regret to learn about the various service shortfalls that you encounter as it is certainly not the level of standards that we are known for. We take the delivery of exceptional guest experience very seriously and will continue to improve in this cleanliness area.Once again, thank you for your valuable feedback and we look forward to having you back at Ascott Sudirman Jakarta.Thank you and best regards.Aulia NurwicaksonoGuest Service Manager
Jasmin
Premier Studio
Stayed in Dec 2023
Solo travelers
4 review
4.5/5
Great
Posted on Dec 2, 2023
Good hotel good vibes good food.. everything is very nice. Will definitely booked again.
Response from Property: Dear Jasmin,Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager
Guest User
Premier Studio
Stayed in May 2024
Business travelers
20 review
4.5/5
Great
Posted on Jun 5, 2024
Room is excellent and the amenities are great
Response from Property: Dear Guest,Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager
Subanna
Premier Studio
Stayed in Mar 2023
Family
2 review
4.5/5
Great
Posted on May 17, 2023
new hotel with the location a little far from the main road.. food average but the room is great..
Response from Property: Dear Subanna,Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager