Best Hotels near Orchard Heights Open Space, South Windsor

I am on the fence about whether to give two or three stars but there is no 2.5 star option so here we go: Pros: the location is walking distance to a variety of restaurants and shopping venues. The hotel is away from the highway so one hears no traffic at night. The lobby and the front desk staff are very nice- one reception person, (perhaps named Tasha?) was professional, friendly and went out of her way to recognize me as a Hilton Honors member. The breakfast is nice. Cons: other than the lobby, the side entrances to the hotel needed more janitorial attention, the glass on the exit door was smeared with fingerprints and handprints throughout my stay. Immediately outside the entrance nearest the shopping center, a trash can stood next to the door. It was stuffed with garbage to overflowing with cans and wrappers having fallen to the sidewalk. This remained so for two days. The hotel appears to rent rooms to work crews of young laborers- at least that’s my guess; either that, or it’s a social service program of some kind. While they were on the whole quiet, there was a tendency to “loiter” at night, drinking in the parking lot and wandering around the perimeter of the building with no apparent aim. I was nervous about parking my car because upon arriving at night, I encountered these clutches of guys in darkened areas of the parking lot, a couple of whom were guzzling from what looked like a vodka bottle, others were leaning into the windows of visiting cars, sitting in the grass etc. The hotel should have some security rounds to help keep things in order in the parking lot so that arriving guests are not nervous about possible crime. If these are work crews, I appreciate that and after all, at least they are working. There just needs to be rules for comportment and the enforcement thereof. While my room was large and the bathroom was especially generous with a large walk-in shower, there was no overhead light operating on entry so I had to wedge the room door open with my duffle bag, to allow light from the hall to enter the room so I could find a lamp and have light. After encountering the loitering in the parking lot, the experience of entering a dark room with no functioning light in the hallway only added to my reservations. The place is ok and I would consider staying again if some tweaks could be made.

Overall, I thoroughly enjoyed my stay. It would have been nice to see more vegan options at the continental breakfast, besides fruit. The worse part was the shuttle service. Always ＞ 1 hour late or just didn’t show up at all. Even if the Hyatt is not in control of the shuttle service, not setting a standard, or getting rid of the service all together if they cannot meet that standard, is not a great look for the hotel. But, I will gladly go back. I’ll just rent a car next time. 😉

I was a little nervous about staying here after reading some of the reviews. The hotel is conveniently located right off Route 91. When I went to check in, I was told my room was not ready. I gave the desk clerk my phone number to let me know when room was ready. I did not receive a call but I returned about 2 hours later and my room was ready. I received a small bag with snacks and one bottle of water for being a Marriott Bonvoy member. The room was large with a king size bed, loveseat, and desk with a chair. There was a huge empty area in the room with a floor lamp that could have used a nice easy chair. The bathroom door was a barn door that did not close completely. The pool was a nice size with plenty of lounge chairs. The hotel seemed booked but the pool area was never crowded during our stay. The buffet breakfast was the usual items. I requested a list of area restaurants from the front desk. The listing was 2 pages long and the majority of the places were within a 5 mile radius of the hotel. I received my bill via email on the day I was leaving. I was charged the incorrect amount. I stopped at the front desk and the clerk stated the wrong rate was removed. She was able to correct bill immediately.

Traveling to Connecticut for a concert our friend who is loyal to the Marriott brand booked this hotel for us. It is a lovely property with a delightful outdoor pool, hot tub and cozy fire pit and grills. Our accommodations were more than ample, please see my photos: complete kitchen with a large refrigerator, sink, microwave, stove top and everything we needed to prepare our meals. Our two room suite was clean and comfortable. The toiletries were of a high-quality and smelled luscious. I was happy that the windows opened. You will know why in a second. So why only three points? Well, I think thou protest too much… Upon check in we were asked to sign a very detailed long document stating that we agree to the non-smoking policy and that if violated we would incur a monetary fine. Now this was fine; it should ensures a clean environment. But guess what! Upon entering our room it had a distinct odor of stale cigarettes and a burn mark on one bedside table and on the bathroom vanity. Not wanting to incur a fine I reported this to the front desk manager. No apology just I will make a note of it. Breakfast was typical of the brand. Parking was free and ample. Grocery stores, restaurants and pharmacies were within walking distance.

Very sad representation of sheraton. Got a room, got in. Unpacked. After some time went to heat some water for tea and the cold water leveler did not work. It was NOT attached to the whole faucet. That means its only scorching hot water for face and hand washing and nothing else. No tea no water. I called to the front desk. The young lady said ” oh yeah, its not broken you just have to wiggle it the right way”. I said sure hung up amd went to wiggle it some. After carefully playing with the cold water leveler bending down under the sink to try to see whats really up I decided thats not ok. I went back to calling front desk again. Nobody picked up. I called again. Finally a nice gentleman picks up. I explain the whole sotry again from the start he says he will send a maintanance man to check. 10-15 minutes passes, nobody comes. Im tired, hungry, dirty, cranky so is my travel buddy. I grab my keycard. I go downstairs. I meet that nice gentleman and explain the issue and ask for a new room. He gives me the new room card. I go up, start repacking my suitcases to move. Mid packing maintanance man shows up, suprised there is an issue. He grabs the leveler and says ” oh ok, its broken” no sh*t. We move to new room. Smells nasty, like somebody was smoking in it for the past week 24/7. I let it go. I turn the water on and the cold water was not cold it was at best luke warm...yes i had to drink it as there were no stores around so had to make do with what i had. The sheets were nasty, please take a look at the ”comforter/blanket” it will speak for itself. Sheraton aint the same.. pitty

It is a hotel that I would definitely like to use again. I was tired and came home, and I was able to relax with coffee. The staff is relatively friendly. The surrounding environment is wonderful.

Spent an overnight in this fabulous, luxury hotel with all the elegant amenities one would expect in an expensive New York hotel. World class art in the lobby made the entrance to the hotel an eye-popping beginning to stay. Room was exceptionally comfortable and noise free in spite of being downtown and on a corner. Bed linens were impeccable and soft, bathtub was big enough for two, staff were kind and friendly. The Artisan Restaurant downstairs in the hotel for dinner was exceptional and Delmar breakfast was served there in the morning which was a delight. I would highly recommend this venue to anyone wanting a resort like experience without having to travel far to achieve the Zen like feeling!

Had an early morning flight, so family dropped me off the night before. Right off, I was treated well by the desk clerk (Shareena?), who was funny and warm. I was also treated well by the morning clerk and the driver to the airport (wish I knew their names!). The driver said a tip wasn't necessary (he was so humble), but I insisted. Being treated like I am special is so important, sometimes more important than the place itself. My king-sized bedroom was spacious and I had a view of lots of greenery from my window. I appreciated the low, wide shelf (as part of the TV/refrigerator/bureau) for laying my suitcase on. Most hotels do not have this in my experience (I go to at least 6 hotels per year). No more laying it on the floor, a flimsy luggage rack or on the shelf under the TV! I also liked the side table which could easily slide over the sofa so I could eat. The breakfast was what you would expect from these types of hotels (I stay at all types of Hilton properties as well as some of their competitors), which is fine. The dining area is spacious.

Very good hotel, especially the day before the accident of staying in the motel, breakfast is OK, the service attitude is also very good, and no deposit is required, it is very convenient to stay and leave the store!

The hotel is on the roadside, there is free parking, the room is large, the facilities inside the hotel are complete and relatively new, and the front desk is friendly! Coffee and hot water are available throughout the day, and breakfast is rich in varieties: juice, coffee, hot water, cereal, bacon, salad, bread, yogurt, milk, desserts, etc.... It is worth mentioning that there is accommodation on the first floor of the hotel The washing machine and dryer used by the customers cost 3 dollars each, but the drying effect is not good, and they are all wet when taken out. There is a Chinese restaurant nearby, a 10-minute walk away, it tastes very good! All in all this hotel is worth recommending!