Residency Hotels Astor Metropole
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Spring Hill
Residency Hotels Astor Metropole
Health Protected
193-197 Wickham Terrace, Spring Hill, Queensland 4000, Australia
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A stay at Residency Hotels Astor Metropole places you in the heart of Brisbane, within a 10-minute walk of Roma Street Parkland and Queen Street Mall. This hotel is 0.6 mi (1 km) from Treasury Casino and 0.6 mi (1 km) from Eagle Street Pier.Show More
We Price Match
3.4/5Location: 3.4
All 47 Reviews
Amenities
Golf CourseIndoor Swimming PoolParkingMeeting RoomLuggage StorageFree24-Hour Front DeskWi-Fi in Public AreasFree
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Surroundings
Airport: Brisbane Airport
(15.2 km)
Train: Brisbane Central Station
(390m)
Train: Roma Street Railway Station
(710m)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
3
Twin Studio Apartment
2 Single bed
Has window
Non-smoking
Private Toilet
Automatic Curtain
24-Hour Hot Water
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5
Queen Studio Apartment
1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
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Guest Reviews(47)
3.4/5
Verified Reviews- Cleanliness3.3
- Amenities3.3
- Location3.4
- Service3.4
Guest User
October 3, 2022
空調垃圾，服務員幫我休半天一回好一會兒停 ，還告訴你空調停了，就猛捶衞生間背後連接空調的天花板 ，這什麼鬼?就是不給你換個房間，地板也不太乾淨。
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Guest User
August 25, 2023
…..But quite ordinary. We booked this in the middle of the city to be able to visit family. While it is fairly central, the hills and stairs in the area made it tough going. The room was a good size, with a huge bed and a good-sized bathroom, which actually had a bath! We loved the big balcony outside too. Very useful. But when it came down to it, it became obvious that routine maintenance is not being done. The phone in the room had been damaged, and didn’t work, the air con was stuck on the winter setting, so no cool air, and if the tap in the bathroom sink was turned on any more than a gentle drizzle, the whole area would get sprayed! The lifts were a bit iffy too, and weren’t always working. Bit tough, as we were on the top floor. We gave up complaining eventually, as we were only there for one night. The whole place has an air of neglect, as if the owners really don’t want to spend money on it. Such a shame, as it has the potential to be a stunning hotel.
Guest User
August 12, 2023
Was told that my booking was cancelled at 8pm the night before my trip to Brisbane due to a ‘change in management’. Absolutely disgusting customer service that almost left us with nowhere to stay due to the high demand in accommodation this weekend. Do not stay here unless you want me to left on the streets or paying mega bucks for last minute accommodation. Shocking that you could do that to people and probably just so you can make some extra $$$. 😡😡😡
Michelle
March 22, 2023
was told he wanted to charge me $400 deposit also , he spent good 1-2 hours being rude to me refusing my room that I HAD PSID FOR AT 12-2 am in the morning when I had work and was exhausted TRULY AWFUL EXPERIENCE AND I AM APPALLED AT AWFUL CUSTOMER SERVICE AND HIS REFUSAL REFUND EVEN THOUGH NO ROOM GIVEN ! I have never been so badly treated ! Spoke two other people guest at hotel whom both said he was awful them also ! One said they had broken aircon and was refused to be given a fan! disgusting ! I will tell all I can not book thru ur hotel the worst !
Guest User
July 15, 2023
Hotel brands itself Best Western which is fraudulent according to Best Western as it is not affiliated. I have stayed previously and some rooms are ok but when I stayed with my wife a few days ago we got a shocker of a room, disgustingly dirty and poorly maintained, toilet hadn’t been cleaned properly for weeks, a power outlet was hanging from the wall, soap and shampoo dispensers had been removed and no milk provided.Our booking request a double or a Queen and we got twin beds.
Jeremy
June 29, 2021
Great location, friendly staff and a really enjoyable stay
Ben
June 13, 2022
Clean and tidy
Gillan
September 20, 2022
One and a half hours to check in at midnight. Hotel notified
Verified traveler
July 9, 2021
great position
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 10:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds are not included in the total price. For details, please contact the hotel.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | AU$22.90 (approx. VND 384,997) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.3/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2002
- Renovated: 2012
- Number of Rooms: 142
A stay at Residency Hotels Astor Metropole places you in the heart of Brisbane, within a 10-minute walk of Roma Street Parkland and Queen Street Mall. This hotel is 0.6 mi (1 km) from Treasury Casino and 0.6 mi (1 km) from Eagle Street Pier.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include complimentary wired internet access, a computer station, and a 24-hour front desk. Planning an event in Brisbane? This hotel has 237 square feet (22 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 142 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include complimentary wired internet access, a computer station, and a 24-hour front desk. Planning an event in Brisbane? This hotel has 237 square feet (22 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 142 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Services & Amenities
Most Popular Amenities
Golf Course
Indoor Swimming Pool
ParkingAdditional charge
Meeting Room
Luggage StorageFree
24-Hour Front Desk
Wi-Fi in Public AreasFree
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