The room on the 1st floor is tiny and cramped. There is very little hanging space. One bedside light isn't working but our stay was a weekend and no maintenance person available. The rooms are not serviced unless you stay 4 nights. We stayed 3! The balcony is pleasant but the table had not been cleaned. There is a selection of pillows and the shower has a great shower head and plenty of pressure. The toiletries are nice. There is no breakfast, only coffee and pastries! The TV has limited channels (We do not have a Netflix account), so not much to watch at the end of a big day out. The staff are lovely and helpful. In the room, we have tea and coffee and milk and 2 chocolates on day 1. This was booked for us as part of af a package but I would hesitate to recommend.