Sleep Inn Springfield West

Very clean and great price

Staff was very nice. The elevator went out the day I arrived and they were kind enough to give me a room on the first floor. Slept fine, which is usually an issue for me at hotels, and the water pressure was good too, which again, is usually an issue for me. Great room for the price.

Never disappointed with a Sleep Inn . The staff were exceptionally helpful answering questions. We had to add an extra night onto our stay. The gentleman at the reception desk said with a smile our discounted rate would be honored and all finished in less than 5 minutes. Beds and pillows are perfect.

I got to the property and was informed that they had gave my room away to another guest and tried to brush it off as being over booked. It's a shame too because I liked this hotel and since I work in that area a lot, I was planning on staying there from now on. Guess I will look for something else.

Great location for why we were in Springfield. Easy access to the airport. Convenient parking. Comfortable bed and bedding.

Everything was extremely clean and the staff was nice. Instant warm water in the shower with movable shower head.

A older place, but decent room for the value. Bed and linens were clean and very comfortable. Hallway noise can be evident but not too noisy. Location is excellent as far as quick access to coffee, food, and shopping. Appreciated the breakfast, with some easy grab and go options.

Room had a lot of aesthetic defects. For example the Bathroom vanity had broken pieces in the bottom, shower was moldy and the shower door seal was broken, etc.

The facility was clean. This is the second time we have stayed there and we really enjoyed the price and the cleanliness. The breakfast is always good with a nice selection of coffee creamers. However, the biscuits and gravy were cold today...but everything else was very nice.