Drury Inn & Suites Springfield

The property was going through some renovations but this did not cause us any inconvenience. We were notified of this when we reserved on-line. This hotel was otherwise clean and very comfortable with plenty of complimentary food and drink options. The Manager was exceptionally accommodating. The elevator was out because of the renovations, and he carried some of our bags to our room. He worked very hard to make sure every guest had a good stay. The Manager even stopped in where the breakfast was provided to help clean tables and refill items that were low. This was in addition to the rest of the staff being friendly and helpful.

Decent, clean property. Two drinks for free at happy hour. My only complaint would be that the free breakfast and 'dinner' was pretty mediocre.

Great place to stay. Great reception hour coupling a friendly and professional staff with great food and drinks at a price you cannot beat FREE. We also had a great breakfast before we hit the road. Easy on and off the main highway which made it even more convenient! For the first time at the Drury Inn, it was a fabulous experience and I would highly recommend!

This hotel is still in midst of renovations. The 1st floor is currently under construction. This resulted in the kickback and breakfast being served in a conference room and seating being spread out in the lobby, conference room and near an entrance door. Also, I think it may have affected food quality as items needed to be transported to the conference room and some were a bit cold. Also, the soft drink machine was not available, so 2 liter bottles were provided. There was no iced tea available. Also, there were previous reviews mentioning the elevator being out of service for an extended period of time. I asked the hotel on more than one occasion prior to arrival whether the elevator was working. When we arrived and carried in our bags, the elevator was working. However, when we returned from dinner, the elevator was out of service. The elevator was broken on another day of our visit as well. On the morning we checked out, however, it was operable thankfully. The elevator situation was a disappointment, especially when we were on the 4th floor. Also, the second time it was down, the stairwell nearest our room was also closed due to tile work on the 1st floor. So, this was an inconvenience. However, the guest room was very nice. The beds were comfortable, it was well decorated, shower pressure was good and there were lots of available outlets for charging. There was a minor issue in the shower as the sliding shower door would not stay closed. We used a washcloth in the track to keep it closed to avoid water all over the floor. Reading all the reviews of hotels in Springfield, I feel like the Drury is an excellent choice, even with some issues. Once the renovation is complete (currently estimated to be June 2024), it will be better, however, I'm not sure that the elevator issues will necessarily be resolved.

We have stayed here many times when in the area & we will continue to do this.

Best stay I have had staying in Springfield

The employees are exceptional! They go out of their way to be kind and thoughtful! Out room was super clean. The pool area was very nice with plenty of towels. Dinner and drinks made the stay over the top!

Javi was excellent from check-in to even a small snack bag as compliment. I slept through the night without waking up despite being informed there will be noise due to remodeling. Breakfast was excellent and overall it was just a great stay for me as I was driving through. Thank you!!

The property was in repair in some areas, but this was not an issue on the quality of my stay.