Wyndham Springfield City Centre

Ideal location for tourism and for the purpose of my travel. The graduation ceremony I was attending was across the street in Bank of Springfield City Center. The hotel shuttle from the airport and back was prompt and courteous. The hotel staff went above and beyond to make sure my stay was pleasant and comfortable. Kudos all around

They requested a $250 cash deposit in addition to a credit card on file simply because I was local. Ridiculous! Will not stay here again.

Great

I stayed at this hotel for a conference, so I figured it would be a safe choice. First, upon check-in the elevators were not working - this hotel has 20+ floors. I was told I could wait for a service elevator or walk. I waited 20 minutes for a service elevator that never came, so I hiked up 14 flights of stairs with luggage - no help available. Upon getting to my non-smoking room, it wreaked of cigarettes. The room was old and outdated with chipping paint and a dirty bathroom. After hiking 15 flights of stairs, I thought a cold drink would be good, only to find out there is ONE working ice machine in the ENTIRE hotel and NO working vending machines. The floor that I stayed on was incredibly loud. LOUD like people screaming at each other and slamming doors well past midnight. I notified the front desk who did not seem to care. I hope my presentation goes well today on 3 hours of sleep.

Just an older room and needs a few updates

Overkill on the room deodorizer

Bathroom has chipping paint. No food options anywhere. Including hotel restaurant

This hotel needs a major upgrade. It’s run down and dirty. The carpet in our room was disgusting, the room smelled like cigarettes, and the towels smelled like vinegar. This is also one of the least accessible hotels I’ve ever visited. If you have mobility challenge, this is not the place for you. We stayed here eight years ago and it was nice. It seems like it’s really gone downhill.