Romantik Hotel Im Weissen Rössl am Wolfgangsee

Very beautiful and romantic place. Everything is perfect including the freshly various kinds of breakfast. We spent wonderful time and had unforgettable memories there. Thanks the whole staff of the Romantik!

I arrived at this hotel on Sept 16th 2024 after driving in from Salzburg. It was fairly easy to find however it was initially unclear where the reception/lobby entrance was and I drove further down thru the mini tunnel to find out I had to go back around and find a place to temporarily park to find out where the onsite parking was. The staff at the reception is very friendly and welcoming. A young man I think his name was Viktor went with me and even helped me to park further down the street, took my bags into the lobby and even provided me a sparkling wine. Later I was able to access my room since I had arrived early. The room was the Emperor suite and was a good size with a lovely view of the lake. The room had a large bathroom with shower and bidet; a separate wc, the bedroom, and a good size balcony to sit and watch the beautiful views. The room also had a well stocked minibar with beer, soft drinks, liquor, and champagne. The only complaint I have is with their restaurant. At about 12:30pm I entered their restaurant located right on the shore of Wolfgangsee, I waited a few minutes for that head lady in charge to seat me. I ordered some smoked fish with a salad which was delicious. My complaint is with the service there in the restaurant, after I had eaten and finished my beer that head lady just kept walking around and didn't even ask if I wanted anything more. After a long time of waiting I had resigned myself to just asking for the check but alas that was a chore in itself. Since no one came around I had to walk over to the register for assistance. Then I was able to pay 25 Euro. After I had paid she commented that it did not include the service charge and I replied what service charge and she said "tip". I thought that very unusual and I have only had that occur once in Paris at that Amelie cafe in Montmartre. I have her some coins just to leave and be done with it. I then went to the reception desk and inquired if that was normal and was told it was not. I also commented on it the next morning when checking out. I didn't appreciate her rude service and then having to pay some "tip". For dinner later that same day I went across the street as I didn't want to have a run in again with that lady. In conclusion I would still stay at this hotel because the room and staff in the hotel exceeded my expectations, however next time I will still avoid their restaurant.