Guest User
June 3, 2024
If I were reviewing this hotel based on location and staff alone I would give it five stars. We are Hilton Honors members... used to be Platinum, but are now Gold, so we've stayed in Hilton properties a decent amount of times to be able to make comparisons. The location of this hotel can not be beat. Every staff member we encountered was helpful and nice. The rooms, although decently cleaned, leave something to be desired. I don't think we would stay at this hotel again based on the quality of the room. The room we stayed in (waterfront) was not commensurate with the price paid. To be fair, my husband knows carpentry extremely well so one might say he is overly picky about how a hotel room was constructed or in this case refurbished. But I am guessing one would not be happy about paying $425.00/night to stay in a room that had the construction issues you can see in the photos. We were a bit surprised that the Hilton corporation would allow these type of issues to exist. I know it's difficult to find good contractors these days and I'm not sure how long ago the remodeling was done, but shouldn't this issue be addressed?