Hotels in St. Augustine

"Breakfast had a great variety. The room was not carpeted and the floor was sticky. Smallest bathroom I have ever had at a holiday inn express"

"The hanging rack for clothes was above the refrigerator and not user friendly for adult clothing, more like small kids  clothes. very ridiculous.  I had spilled some water on the floor and wiped it up...the floor was filthy. Not muchWater pressure in the bathroom sink. Shower was good. Room is nice size. When I called 2 different times about the pool if it was indoor or out,  they said indoor...REALLY! It is an outdoor pool, and you can see it from the office window. Hotel is WAY over priced! They did accommodate us and put us on the 1st floor as there are no elevators. Yes we were there from Dec. 20-22 and booked months inadvance. will never go there again."

"We paid extra for breakfast and they didn’t collect any. Anyone could eat! The the last day one waitress was hit and miss with people coming in and charging some. If she left the front then anyone could help themselves. The hot tub and the pool was beautiful but freezing cold! No one could use them. And there wasn’t any notice given. Also the hotel smelled horrible two nights with a strong sulfur odor. The rooms weren’t fully made up. I got clean towels at 5:00 at night but the room was never remade."

"Cheyenne at the front desk was awesome took care of all our needs. The people who gave out the food in the breakfast line I give a heads up on the black heavy set man who was friendly and professional. Not so much for the girl older girl in cutoff shorts who help him. Room was so clean and the pool awesome. Friendly housekeeping staff made us feel good. We stayed in room 131 and the only problem was the door to the bathroom could not close. Staff went out of their was to drive us anywhere we needed. I loved this place and would never look for any other place. Location is perfect right next trolley for tours and they pick you up at the hotel."

"First I am going to star saying that I feel sad I am going back home today. The hospitality of the hotel and the service was above and beyond fantastic. The staff was sooo nice and efficient staring from management to the breakfast guy always with a smile . The entire team was great . Hotel’s location is perfect , you can walk to the old city and is safe at night. Rooms were clean and everyday housekeeping service with new towels and soap . I recommend this hotel 100% no doubts every time I come back to st Augustine I will make my home Hotel las Villas 1565. 🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻"

"The Ponce is an older hotel with plenty of charm and character, which was what I was looking for. It has been maintained and updated beautifully. The staff was very welcoming and accomodating. The room was quiet, clean, and comfortable.The bed was extremely comfortable. Amenities included pool, microwave, refrigerator, coffee maker, blow dryer, iron, ironing board, writing desk with chair, huge HD TV, and free WIFI. A guest laundry room is available. The Ponce is a 15 minute walk or short drive to the St. Augustine old historic site. Shopping, restaurants, and a salon and spa are also minutes away. The Ponce is on the water, and although the restaurant does not face the water, the view is beautiful. The hotel restaurant, the DeLeon, is a Colombian restaurant. The food was delicious and authentic! I can't wait to eat there again. I give the Ponce Hotel a rating of A+++++. I also must mention that I left a pair of diamond earrings in my room, and within an hour of checking out, Negar, the hotel desk receptionist, called me to let me know, and my earrings are being mailed to me. This honesty and going the extra mile is seldom seen today, and I was extremely impressed and grateful. Again,I rate them very highly and plan to return on my next visit."

"Had a nice stay at Best Western Bayfront. Location is great!!! Walking distance to everything, restaurants and shopping. Room was nice, but floors were dirty. Still recommend to everyone. "

"Great place to stay. Staff is very accommodating. If the construction were finished it would be better."

"beautiful hotel and food was good although we saw two couples leave angry because of more than a 30 minute wait for breakfast. staff present were doing their best but the kitchen staff couldn’t keep up with orders   from my personal viewpoint, my only complaint is the additional $25 per night for parking. it feels like just another way to squeeze the customer"

"The charming city of St. Augustine was made more charming by my stay here. You’re in walking distance of so many shops, eats, and entertainment. The hotel is as good as it gets for what you pay for."