Cretan Dream Royal Reviews

Great hotel. So nice to be so close to the ocean. Also, breakfast is very good.

The food was superb !!!

The service is particularly good, and free meals will be provided for late check-in. If you get up early and go on the road, you will also prepare a breakfast box. It is suitable for lying flat in the hotel, and the experience is full.

The room was nice

5 stars out of 5 is not enough bacause of the great people working there ! And the hotel food was one of the best we had in the entire trip. Would come here again every year if I could

Great hotel with wonderful views of the ocean sitting beyond the infinity pool. Very friendly staff and decent breakfast options.

Elderly couples need to know that certain areas of resort require many stairs. The design of the hotel is NOT friendly to senior citizens. When we asked to be moved because of difficulty, nothing could be done. We will not return, and advise Seniors to make certain to request rooms having good elevator access! VERY disappointed.

We were able to get to our room even though we were very early getting to the hotel. Easy access to the beach. The included breakfast is really great.

They have the sweetest staff which makes all the difference-so attentive and caring. The hotel also serves some of the freshest food. Being gluten free can also make it difficult to travel but the hotel has gluten free food products in their lobby market! They also went back to get my little one gluten free toast in the morning and used the back oven to avoid cross contamination. They were SO accommodating. Which made a world of difference to us. I was even told of their water filter in the hotel which filters all of the water. This level of health mindedness impressed me so much. I can't say enough good things about The Cretan Dream- it is the only place I'll stay at while in Crete.

I have nothing really negative to say about our stay here. Perhaps the pool is not as big as I thought it would be and getting an umbrella and sunbed was quite difficult. But that is the case with every hotel I was at in Crete. Also the beach directly across the hotel is not great. But if you walk just three minutes down the road there are beachfront restaurants/bars with umbrellas and sunbeds. Very reasonable prices. Bottom line is we had a great time. And if anyone that is going to be in the area I would recommend this property.

An aspiring 4- star hotel at best. The reception service proved to be quite disappointing. Our room was very bad.It was situated in the basement, the room lacked any view whatsoever due to an obstructed window. Despite our attempts to switch rooms, the hotel insisted on an additional charge of 60 Euros per night. The condition of our assigned room was far from satisfactory, with everything appearing quite antiquated. Even the TV was small and outdated, and the safe required a physical key from the reception rather than a digital interface. On the brighter side, breakfast was acceptable, the pool met our standards, and parking arrangements were satisfactory. It's worth noting that the hotel's location necessitates guests to have their own vehicle for convenient access.

Room is nice and clean. Staffs are amazing and very helpful and friendly. The pool area is beautiful. Would stay here again if we’re in Chania next time.

Such a beautiful property- unlike any other. The front desk staff are also SO helpful and available all the time. The food is incredible and the views are the best! This is the only hotel in the area that I've ever actually returned to- it is the best one in Crete! If you have time to try the spa, I highly recommend that you do! Best facial ever. Once you experience The Cretan Dream, you won't want to stay anywhere else.

Amazing property, restaurant steak night was maybe the best steak i ever had, close to city centre and most beach clubs and staff know all the hidden gems.