3-Star Hotels in Pforzheim

The reception was a little behavior because the ladies at the reception didn't want me to get to the hotel from the deep garage. The check-in was only from 12:00 a.m. but I wanted to stop the vehicle here in advance. The location is great for the price okay. The room was very cold as the hotel is furnished for energy saving. It is recommended for a short stay. The staff were very friendly and competent at checkout and other questions, especially despite great hectic in the environment.

Very pleasant service, excellent breakfast, great quiet environment

I requested a very quiet room when booking. However, the room is not usable for sleeping because of severe bass noise and vibrations from a club in/below the building. I spoke to the night receptionist, but he could not offer any solution, room change, or clear end time. He said he only hopes the music may stop around 4 AM, but cannot promise it. This is not normal street noise. The vibrations can be felt through the floor and inside the room, even with noise-cancelling headphones. The hotel seems aware of this issue, as they apparently do not rent out the lower floors on weekends because of the club noise. I am requesting a refund for this night and assistance with relocation/cancellation, as the room is not suitable for sleeping.

The hotel staff is very friendly, but there are only five parking lots in the hotel, and parking is not good nearby, it may not be the best choice for self-driving