Featured facilities: Airport Pick-up Service, Business Center, Fitness Room
111 reviews
7.2/10
1 night
From £60
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Browse reviews and ratings from real guests to find the 3-star Multnomah County hotels that suits your needs.
9.3/10
Great
JJudymorningLobby and room look amazing. Elevators fast and don’t have to wait too long. The staff are friendly but we asked for laundry bags but waited for so long at least 40 minutes. Breakfast area is good and food was ok. But not that many options to eat. Location is great! So close to downtown. Parking fee I think is 39-40? It was ok but still don’t get it why we need to pay for parking fee when you stay in the hotel( but I guess most of hotels are like that) I wish they had paper slippers in the room.
CChia hungThe hotel is located at the border of Washington State and Oregon. There are many restaurants and outlets on both sides of the border. The breakfast meals on holidays are also very delicious.
GGuest Userthey switched my friend and I from 2queen beds to a king bed with a sofa without asking due to them being over booked and said they figured I can be switched since I’m only staying one night and booked through a third party app. Never felt so disrespect in my life.. like I didn’t matter. So my friend slept on the couch… which is not cool..
GGuest UserVery professional and friendly residence right next to union station. Feels very peaceful, not sketchy, parking is easy and they even have a valet team standing by. This might be the most professional hotel in PDX. Very impressed with the team they put together here and facilities feel brand new. 10/10
GGuest UserThe location is in the city center, convenient and clean, and the service is good. There are good restaurants nearby. There are large shopping malls, hotel cleaning is done every two days, and the gym is also very useful. There is a microwave at the front desk which is very convenient.
GGuest UserThe breakfast was excellent, clean and comfortable room, the location is perfect in Pearl District with good restaurants, bars, and supermarkets close to the hotel, but you have to pay extra for the parking lot
AAnonymous UserCheck in is fast and convenient, the traffic around is developed, the housekeeper takes care of us very much, will come back next time, recommend it to everyone! ! Check in is fast and convenient, the traffic around is developed, the housekeeper takes care of us very much, will come back next time, recommend it to everyone! !
GGuest UserThis hotel smells like Christmas morning because of the fireplaces and the scent diffusers, very cool feature I haven't seen anywhere else. Very nice front desk staff, windows that open, fireplaces, and despite an ongoing renovation there wasn't any chaotic banging / drilling or paint, they kept everything very professional. There are 3 different Marriot properties all next to each other in this area, this Residence, the Fairfield and the Courtyard. They all sort of share the same parking lot, it feels secure, although you get some loud cars coming through and this hotel is right off the highway exit, so some people complain about car noise. I didn't notice / mind it that much. For some reason the nightly rates went way up since I stayed here, from around $108 to now over $170 before taxes. At the initial rate, it was an amazing deal and the best Residence Inn by far. At this new price it's still a solid, very clean and professional hotel but I think it's priced too expensive relative to the amenities.
JJoAnna McDonnellLet me start with cudos for Elizabeth at the front desk. I'd say she did everything in her control to make my stay excellent. GREAT customer service there. The van driver, however, made me feel unimportant. What????? We have to turn the van back around to return to the hotel to pick up a pilot? Even though you were late in picking me up and nearly making me late for my own connection? GACK!
I'd say the company puts a lot of money into the lobby and the exterior. Sadly, once you step off the elevator, everything is a little shabby, torn and run-down. Perfect to lure in the traveler who won't be coming back.
AAdam ValentinerI would describe this as a hipster hotel with unique character to match the downtown area. My teenage kids did like the room and the adjacent coffee shop. However, I felt the room was a little small, especially the bathroom and the room could use some updating like more amenities like towel racks and storage for suitcases. Our room was not close to being recently remodeled so pictures can be a little deceiving. Bed was comfortable but I could hear people walking around above our room at night. I also struggled with parking found it very stressful trying to find parking, plan to spend around $40 a day on parking a day if you are driving around a lot. The overnight parking which is approx 10-15 minutes away walking distance is not on site and is only $20 a night, but it does not feel safe after 10pm to be walking around due to the homeless problem in the area. I don't think I will be returning to this hotel. I def don't feel like this was a 3 star hotel, I would give it a 2.5 out of 4 or 5 stars. The breakfast was a continental at best. Pastries with juice or coffee and fruit. Sometimes they provided yogurt or boxed oatmeal and oat milk but nothing special and get there before 9 am or there may run out of items. Portland has a lot of fun things to see but because of the homeless problem I would seek out recommendations for the best attractions and stir clear of the problem areas. Washington park and art museum were a lot of fun to visit. Multnomah Falls would be an all day trip and get there very early since parking is terrible or park off site and take tram in. I was also charged an additional fee of $25 a night which was not mentioned anywhere on the trip.com booking receipt.
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