1109805****The hotel is very good, with a large area and a park next to it. The environment is very good and the room is also very large. The only drawback is that for some reason, there is no solid wall between the bathroom and the room. You can see people going to the toilet and taking a shower while lying on the bed. Although it is frosted glass and you can't see clearly, it still feels weird.
AAnonymous UserThe hotel is located at the East Gate of Sayram Lake, offering stunning views of the lake right from the restaurant.
The room key cards are quite unique; the staff mentioned they feature photos of Sayram Lake taken by the hotel's own employees.
Having just opened in November, it's a new hotel with comprehensive facilities, impeccable hygiene, and very attentive service.
The breakfast selection was a bit limited though.
MM374723****An unexpectedly delightful family luxury glamping experience – service and quality were both exceptional!
We decided to try out this luxury glamping hotel with our kids, and I initially worried the process might be complicated. However, from the moment we stepped into the lobby, the thoughtful service from the front desk staff immediately put us at ease.
During check-in, the front desk team not only patiently explained the hotel facilities and suggested nearby attractions but also thoughtfully prepared a small plush toy for our child. They even remembered our casual request for a quiet room and went out of their way to assign us a room with an absolutely stunning view. Their constant smiles, professional demeanor, and genuine warmth instantly melted away any travel fatigue we had from being on the road with kids.
Stepping into the room was an even greater surprise! It was spacious, bright, and incredibly well-designed, feeling anything but cramped. The attention to detail was impeccable: not only was the bedding wonderfully soft and comfortable, but they even provided a thoughtful step stool at the bathroom vanity for kids. Outside the window, the view was nothing but lush, natural scenery – offering beautiful mountain views by day and breathtaking sunsets in the evening. Our child loved watching birds right from the window, truly embodying that 'sleeping amidst nature' luxury experience. The room's cleanliness was also beyond reproach; every corner was spotless, so we had no concerns about our child touching any dust.
Both the personalized and attentive service from the front desk and the exceptional quality and design of the room far surpassed our expectations. This is undoubtedly a hidden gem for family getaways, and we're already eagerly anticipating our next visit!
MM720713****The Treasure Hotel in the city center is well-deserved! The rooms are clean and bright, the bedding is clean and skin-friendly, and the bathroom has no smell and is super refreshing. Going out to eat, drink and play, walking to the fireworks full of farmers' markets, the traffic is super convenient. The service staff is warm and thoughtful, responds promptly, live comfortably and comfortably, and the first choice for proper travel ~
DDave_DetroitFor a hotel that costs over 1,000 yuan a night, there's no gym. I went to the restaurant that evening and tried to order a bowl of noodle soup, but it wasn't available. Noodles were always available for breakfast, but not for dinner.
The bathroom had a foul sewer odor, and it turned out the back of the toilet seat wasn't sealed where it met the floor. Clearly, the engineering department wasn't supervising properly.
Another point: The hotel rooms don't have Type C connectors, considering it's scheduled for completion in 2025, while other hotels have them. Clearly, this is ill-considered.
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