GGuest UserThis hotel is right opposite the east gate of Sayram Lake. My partner and I booked an appointment to get our marriage certificate at Sayram Lake, and since we had to queue and take a number, we wanted to find a nearby hotel. We discovered this lakeside hotel, which is part of the Marriott group. We booked a standard room, and when we checked in at the front desk, we were told it was on the first floor. I was a bit disappointed, thinking we wouldn't have a lake view. However, the front desk attendant, Jocelyn, kindly upgraded us to a lake view room for free. She was also very thoughtful and helped us carry our luggage to the room, asking along the way if we needed any help. When she learned our standard room didn't include breakfast, she even offered us complimentary breakfast. We are truly, truly grateful! The breakfast spread was extensive and suited my Hubei palate well: porridge, steamed buns, fried rice, beef noodles, and fresh fruit – everything you could wish for. While eating breakfast, we could enjoy the beautiful lakeside scenery, with the shimmering reflections on Sayram Lake looking like countless stars dancing in the water. Looking out the window at the distant snow-capped mountains was invigorating and filled us with a longing for boundless freedom. In the evening, when we were about to go out for dinner and didn't know where to find good food nearby, a gentleman who seemed to be the lobby manager noticed our dilemma and proactively came to ask if he could help. After hearing our thoughts, he enthusiastically recommended some highly-rated and delicious restaurants. We followed his recommendations and tried one (Lamjing, right across from the hotel), and the food was indeed fantastic and very much to my Hubei taste. We are incredibly thankful to the hotel staff, especially the wonderful Miss Jocelyn, who showed us such meticulous care and attention throughout our trip. They made our marriage certificate journey truly unforgettable! Sayram Lake! We'll be back next time! And we'll definitely stay at AC Hotel again!!! Highly recommend!!
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