Bendilaohu
October 8, 2023
This is a terrible experience. The location and hardware of the hotel are very good, close to the standard of a five-star hotel. However, we were treated differently by the front desk. It was raining heavily. We drove to the hotel early and were told that there would be an additional fee of 400 NOK for early check-in. However, the two white guests who also arrived early checked in smoothly. It was obvious that the hotel was making things difficult for him. During the negotiation process, the car parked in front of the hotel was not in the parking space for disabled people, but on the steps in front of the hotel. It was actually slapped with a ticket of 900 Norwegian kroner. The hotel gave no instructions about parking and no doorman. Fortunately, Ctrip's service is very good and has solved some problems. Ctrip is indeed customer-oriented, praise Ctrip👍
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