Hotel de la Source

Not worthy of 4 stars! We have just returned from this hotel. Checked in yesterday at 3pm. Shortly afterwards we wanted to have a drink in the bar... we were told that that was not possible as there were no staff to serve the bar and there would only be someone from 6 pm!! Before dinner we were asked if we wanted to eat in the restaurant because there was only 1 chef present... we wanted to eat at 6 p.m. but that was not possible, we were only allowed to eat from 6:30 p.m. The menu was limited and even the special menu was pricey, especially if you, as a non-fish eater, had to pass up half the courses. We even finally decided to drive 18km further to Verviers and enjoyed a delicious dinner at Van der Valk! We got back around 8:30 PM and thought we would still use the gym and enjoy the wellness. Fitness was basic, nothing special. But it worked. The sauna was small, but warm, but when you poured water on the coals, a very stinky smell entered your nose. It was 10:30 PM and we still felt like getting something to drink in the bar. Unfortunately that was not possible as the bar was already closed. We got up early in the morning to be sure that we would be able to have something for breakfast, as we had already read that sometimes you couldn't get anything by 8:30 am. Fortunately that was not the case, but breakfast did not make you happy. Everything that is not in jars seems to have been there for hours. Looks dried out, tastes dry. I felt like having a boiled egg… it turned out that I had to cook it myself with a cooker. Sorry, but you're not looking forward to that. Nothing is refrigerated or they keep it warm with 6 tea lights! If you sent the food inspector about this, they would simply throw away all the food. The waiter at breakfast did nothing. Annoying coughing outside. And when we passed her to go back to the room she was playing games on the computer. We expressed our dissatisfaction at the reception... but the response we received was only: sorry. To the fact that we could not drink anything in the bar, we received the answer: there are drinks in your minibar in the room. Yes and what's in it: 1 bottle of still water, 1 bottle of sparkling water and a carton of fruit juice. In terms of staff, we received the answer that it was a student worker who was all alone and had to work hard... and that they were understaffed due to illness.

Great hotel ideal for activities on the race track.

Goed hotel, lekker eten ,mooie kamers . Alleen spijtig geen Nederlands aan de receptie doch doen al het mogelijke. Het grote min punt is de schoonmaakploeg, 1dag kamer niet gepoetst, geen handdoeken en douchezeep.

Very nice hotel located a few minutes walk from the Spa-Francorchamps circuit. From the reception, rooms, lounges, breakfasts and bar are nothing but comfort and elegance, all offered in a refined setting...

The hotel is great! Unfortunately, the proximity to the race track wasn't really a plus, as only the main entrance was open for the Bikers Classics. This meant that the gate right next to the hotel was closed and you either had to walk a long way or drive. It's not the hotel's fault, but you should be aware of this when planning.

New hotel, spacious rooms, good breakfast, friendly staff.