Best Hotels in Sterling Heights, United States

Unwind your way at TownePlace Suites Detroit Sterling Heights. Our Sterling Heights MI extended stay hotel offers all the comforts you need to maintain your routine during travel. Stay rested and productive in our pet friendly suites with large desks, plush bedding, and fully equipped kitchens. Start your day with your favorite breakfast items from our free breakfast buffet, and enjoy convenient dining at restaurants near our hotel like Mission BBQ, Olive Garden, and Panera Bread. Get your workout in at our 24/7 fitness center and seasonal outdoor pool. During your stay, enjoy easy access to attractions near our hotel like The Mall at Partridge Creek, Michigan Lottery Amphitheatre at Freedom Hill, and C.J. Barrymore's. Our convenient location and complimentary onsite parking also make our Sterling Heights hotel suites a great choice for your upcoming Detroit group stay. No matter how long you're in town, make the most of it at TownePlace Suites Detroit Sterling Heights.

It's really excellent

Nina Kilyan a minute ago on Google 1/5 I do not know where to Start. We had a horrible, disgusting, disgusting. The bathroom were so dirty. It was the most disgusting place you can ever imagine. There was a party next to our hotel room, it was so LOUD. They were running back and forth down the hallway screaming. My 9 month baby woke up 3 times, my in-laws and I did not sleep all night. I for sure think it was the receptionist friends. because I called so many times to complain that every time she was going up I would hear her whisper to them to be silent. After my 6th complaint I heard the guy saying room 217 is complaining. Right when I heard them my heart stopped. I though we were going to die. My mother in law said did he just say our room number?? They kept knocking on my door all-night we were so scared to open the door. After many complaints finally called once again and told the receptionist I was calling the police . She came upstairs and told them to leave instead they partied outside with loud music wanted to leave the hotel that same night but we were so afraid that we were going to die. I waited till 7 am until those losers fell asleep so we can escape. This guy is a complete liar. They gave out my room number. There camera doesn't even work, their own staff stated that. I tried calling the manger numerous times and left plenty of voice mails and still no call back. This place is trash. Protect your family at all costs

We are a military family who traveled home to visit for the holidays. We had two rooms. One had to be changed 3 times. Window and door were both cracked and we arrived after 10pm that night. Toilet didnt work, tv didnt work, sheets were dirty, carpet was dirty. The bathroom faucet wasnt working. And the other room had to be changed twice. The walls were very thin. The rooms are very worn. There was a constant smell of ********* and it was very noisy with people jumping, walking and talking all day and night. We stayed because I waited too late to book a place that was pet friendly and everything was full. The first night that we were there, the man at the desk was super nice. Within in the next two nights, we came in at about 5 am because we had something going on with family. We were supposed to check out but we needed sleep. I went to talk to whom I later discovered was the manager or the GM. He said that my dogs had been barking all night, (which they only bark if someone is at the door or trying to get in the door). He told me that we could not stay, which was fine with me. But he was EXTREMELY RUDE for no reason. I spoke to the guy at the desk when we were checking out the next day and he told me that he is always that way. I would not recommend my military counterparts to ever visit this hotel. Or anyone else for that matter. Not until they update it and change things, number 1, changing the GM. Have a great day!

When I went to check in the agent told me that I would need to leave a 25 dollar cash deposit as they don't accept credit card deposits. I told her I didn't have 25 dollars as I don't usually carry cash as it is 2022 and pretty much everyone pays with credit card. She called the Manager and he was ok not leaving the cash deposit because I was assigned one of the 'older' rooms. At that point I said, well i'm not really liking being assigned an 'older' room because that probably means dirty and gross. She said no, it was clean just had older furnishings. So I reluctantly accepted this and went to the room. Well to no shock, it was well not just old, but pretty gross. Flies and insects flying all over especially in the bathroom and there was a dead insect on the bed. The room smelled a mix of cleaning solution and stale smoke. I checked the mattress and boxspring and although now bed bugs I could see, they were very dirty and definitely signs of previous infestations. The bathroom had holes in the walls and god knows what lurked inside. So I went to the front desk and they switched my room after I complained. It was slightly better and I guess a refreshed room but still in an overall bad state. The Staff were nice enough.. I have come to expect little from the Motel 6 brand as a whole and this motel basically reflects the company - a motel brand that is only slightly cheaper than other budget options, but with a consistently poor number of dated properties that are falling apart and dirty, more so than the others. This experience and another with the brand just turned me off it completely. Their Customer Service is poor. The staff are generally friendly, but there is little they can do because they don't get the support of Management to provide a good Customer Service experience. Motel 6 brand needs new leadership at the top - its as dated as its properties.

The size of the room and the offered amenities within it (stove, fridge, kitchen towels, etc) were wonderful. However, the couch cushions had debris and dog hair on them. In the corners and along the baseboards in the room and in the hallway, there was debris and dust. When you allow dogs to stay at your hotel or have made renovations, you have to increase the cleaning effort. And there waa staff assigned to the front desk; however if the staff had to step away, there was no way to alert them of your presence. Not even a simple bell. The staff was extremely friendly, I just needed to figure out how to let them know that I arrived abd required assistance.

Made reservations with choice hotel as a preferred member. Placed my credit card for the hold of the room only 5 day stay 2 queen size beds. The card I placed for a hold of the Room was charged at 7 am way before check in at 3 pm, of which I advised the staff I would be doing a late check in . Got to the hotel at 8 pm I told the staff my card was charged the young lady was nice and understanding . She has empathy how I felt with my card being charged ahead of time traveling on the road . She was nice ! Opened the door for my room I had one bed . Someone had changed my reservations. So they charged my card ahead of time without consent then change my reservation. I was upset . Spoke with the GM she said that she charged the card that’s what she do at her hotel for weekends . She was not compassionate , she appeared to say it candidly , nonchalant and unprofessional. Oh well I charged your card and gave you any kind of room . We can charge your room tomorrow to a double . Heck no ma’am I have re cleaned the room . I’m ok ! The room I had smelled musty and smoky. The shower had hair in it . Sheets on the bed was not very clean hair and stain on the sheets . I went to Walmart purchased new sheets for the bed . This hotel rooms families for greater than 30 days and have been considered a full living quarters. Ppl standing outside all day all night . Hallway smells ! Please beware when making reservations ahead of time at this establishment. Your card will be charged if that’s not the card you want charged don’t use it . Management sucks !!!

It was a nice pleasant stay nice staff location and was quiet

My family of 8 visited this hotel as part of a hockey tournament. As a family of 8 we need the MAX amount of room we can get in a room and reserved a 2 bed ”suite” as their website called it. Their website clearly says that this room as a ”separate seating area” with a pull out couch. Like 99% of hotels that advertise this, this usually means there's a separate room. All there was, was a couch on the far side of one of the beds. There were no pictures of this room on their website either, its blank. Appears they really do try and mislead you. We like the separate room so our younger kids can go to bed early and the older ones stay up a bit later, very hard to achieve in a room of this style. The house keeping staff were also very rude. The Saturday morning of our visit, before we left (8am) we asked that our room be cleaned in the morning. We returned at 1pm, room not cleaned. We started preparing lunch when there was a knock on the door with the staff wanting to clean. We told them we were having lunch and they persisted, indicating they wanted to go home and they had to do our room....uncomfortable! On our last day, we asked for a late check out so our 6 kids could use the pool and it was no issue. 30 minute prior to our departure, there was another knock on the door - housekeeping - they were rude, telling us we should not be there and they needed to clean the room. We told them we had a late checkout and it was a Sunday night, there was no way that they were going to be busy with check in's that night anyways, they stormed off. The pool was nice and warm, but never had towels. We went down on Sunday at opening and there were no towels, one would assume you would do the laundry over night and when you open the pool in the morning it would be fully stocked. The breakfast was good and the hotel was in good shape.

The Hampton Inn & Suites Detroit/Sterling Heights, MI hotel in Michigan will make your stay a positive and memorable experience whether your visit is for business or leisure, a night or a week.Our Hampton Inn & Suites Detroit/Sterling Heights hotel is centrally located 15 miles northeast of downtown Detroit in the Michigan suburb of Sterling Heights. Our hotel is conveniently located near several technical centers and automotive plants. Within a 10 minute drive are four major shopping malls. Other area attractions in the Detroit/Sterling Heights area are the Detroit Zoo, sports, entertainment, outdoor music theatre and festivals, and historical museums. Enjoy our Michigan hospitality at several restaurants within a five mile radius of the Hampton Inn & Suites Detroit/Sterling Heights hotel in Michigan. As part of the Hilton family of hotels, enjoy benefits of the Hilton HHonors program, 100% satisfaction guarantee and first class guest service at this Hampton Inn & Suites hotel.We love having you here at the Hampton Inn & Suites Detroit/Sterling Heights hotel in Michigan.