Guest User
October 3, 2023
Watching from the relaxation area of the park and from the lounge the wonderful shades of blue and light blue of the sea that meet the fascinating and grim colors of Asinara, merging in a perfect contrast was exciting, and priceless. This postcard is certainly the strong point of the hotel, together with the lush and well-kept park, the lounge area and the welcoming and well-furnished common areas. Then there are several details which, as already specified during check out, did not convince us. As for the room - a superior room of the right size for two people equipped with a spacious bathroom with window, as well as a very nice terrace - regardless of the furnishings which did not meet our taste (obviously de gustibus), we found the need to maintenance interventions. First of all on the windows and doors given the faulty closure, on the blackout curtains which in reality were not blackout (furthermore they did not match the context); in fact, they were very reminiscent of those used years ago as splash guards in showers. Good sleep quality in terms of pillows and mattress, much less regarding soundproofing between rooms. Excessive presence of plastic; it would be advisable to install dispensers to exclusively use shower shampoo refills. Furthermore, the presence of a kettle could also improve the customer experience. The cleaning of the room was punctual and more than discreet. The catering, with the exception of the good desserts (finally after a long time we enjoyed a well-made traditional tiramisu), did not excite us. Except for wines, where the menu offers excellent local labels, we have not heard of Sardinia. The service in the room disappointed us, the adjective to describe it is distracted. On several occasions between one course and another the plates were not collected and we had to stack them, the red wine was put in the refrigerator, although we were asked not to do so. Furthermore, we perceived that there was a group of people in the room and not a team. Finally, we would like to suggest the use of glass bottles also for water and, during breakfast, food covers to contain the attack of wasps on the buffet. As for the services, the free provision of beach towels and mats for the Pelosa and also bicycles is good. We only saw the yacht club lido but didn't frequent it because with La Pelosa just under 5 minutes by car and 10 minutes by bike, it wouldn't have made any sense for us. Ezzi Mannu beach is also beautiful, wild and not very crowded, 15 minutes away by car. Finally, we found the late check out and the customer care of the reception staff positive.
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