Best Hotels near SKIP Playground, Stow

THIS IS A TRUE WARNING. LOOK AT THE PICTURES. I was in town for a wedding Friday-Monday, 9/23-26/2022. Typically upon check-in, I thoroughly check my room #221. However, due to rehearsals, family meetings & greets, etc, I just checked-in and commenced with the wedding schedule. Due to the fact that I've been in hotel mgmt for over 10 years, I am always considerate of the housekeeping department. In turn, Mon 9/26/22 after showering, I removed all of the linen and made sure all dirty laundry is in a pile. Upon pulling the linen from the beds, I was disgusted and appalled. I immediately called to the front desk and requested for mgmt to come to my room, it was approximately 730amish. The desk agent informed me that there wasn't a MOD on property but as soon as the GM arrived she would inform him of my request. I went to the desk 2xs, the 1st time I showed my pics and video to the agent and she was very apologetic. While standing there the GM Steve Patris walked in. I introduced myself and told him I would come back once he was settled in. I came back down around 10:30-10:45ish. I begin to explain to Steve how I felt and I allowed him to review the pictures & video footage. He apologized and said he would give me points. I informed him that I wasn't a Marriott member, in turn I prefer to get 1 night stay refunded. He stated he couldn't do that and thar he would give me 50% refund of 1 night stay. I informed him that, that wasn't suffice. I then asked him to put himself in my shoes and inquired what would he want. He didn't answer the question. I again reiterated that 50% wasn't suffice and I preferred a 1 night stay refund of $119+ tax. He said he couldn't do that because he needed to analyze the situation. I said well I requested for you to come to my room. I then said we can go now. He didn't move. I then informed him that facts don't lie. The room was despicable. So I inquired again, as a GM you're telling me that you, as the GENERAL MANAGER of the hotel can't refund me a 1 night stay. He said no. I then asked for his boss information. He then passed me a sticky note that he had ALREADY written Marriott's customer service number on. I was like wow, so you were prepared not to help me. After going back and forth with each other for another 5 minutes, I just ended the conversation and he said have a good day ma'am.

I stayed at this hotel for several days before the pandemic and enjoyed it; I thought it was good value for the money. But this last stay was disappointing. I had problems with the noisiness of the air conditioner and the cleanliness. When I first arrived in the room and took off my shoes I noticed a lot of long hair on the floor by the desk. The longest hair on my head is about 1/2 inch so it wasn't mine. It seems that this should have been easily picked up if the floor had been throughly vacuumed and made me wonder what else was there that I wasn't seeing. The air conditioner in the room made a rattling noise that woke me up all night long on my first night. I eventually examined it to see if I could find and stop the irritating noise. I found that the device has air filters and the whole front easily lifts off to clean the radiator. I don't think either has ever been cleaned because they were totally disgusting. They kind of made me gag when I saw them. The attached pictures don't adequately capture the grossness. I know the pandemic has made business hard for hotels, but it seems that exactly in these times deep thoroughly cleaning of carpets and air filters should be imperative.

I booked this hotel through Expedia for one night. It was a great price for the one night. The room was clean and the bed was comfortable. The bathtub had no stopper. The room included a refrigerator and microwave. I saw signs for a pool and exercise room, but did not check either one out. Our big issue was this is a dog friendly hotel and one of the dogs near us would not stop barking. By 11:30pm, we were sick of the barking and not being able to sleep and notified the front desk. Luckily, the barking stopped about twenty minutes later. We had to wake up early the next day, so we didn't get much sleep, but I'm glad the front desk took care of the problem.

We booked a king suite. The room was large and beautiful! Definitely one of the nicest room experiences! We mentioned the kind of food we were looking for, and for amazing recommendations and directions. The desk staff were an absolute joy, I can’t speak highly enough of them! We talked, laughed, joked, and also got to witness other interactions with customers that were just as great as our own interactions. As for the room, the bed was comfortable, the tvs were large, the open ceilings made the room seem as the more bigger. Everything was clean! Actually clean! I always carry cleaning supplies on our trips, and do a sanitizing sweep. This was the first time I wiped up and my paper towels remained white! If I’m ever in the area again I will definitely ask out this hotel to stay in! 100/10!

Very nice hotel in a trendy area. Rooms very spacious, very clean. Heater worked great. Check-in was busy but very prompt and friendly. Bedding was also very good, slept well. You can get a room with a view of the falls, or a city view. City view is quieter because there is a highway on the falls side. Fyi..we stayed Saturday to Sunday a.m and there were church bells clanging on Sunday a.m around 10. Didn't bother us though. Also, there is a bar/restaurant inside the hotel. Also a concession/snack area with ice cream and other snacks for purchase. My only negative is that the hot tub has been closed/covered up since our last visit. It's gone. It was one of the reasons we booked there. Pool looked nice.

The hotel was very clean. Our room was perfect and we had the nicest staff of any hotel we have ever been to. I would highly recommend this hotel to anyone traveling to the Akron area! When you are greeted with kind and genuine people, it makes the stay even better! Thank you very much!