Hôtel & Spa le Bouclier d'or

The hotel is in a good location and has a nice outdoor courtyard with a bar. The room was not up to standard. The bed was not very comfortable, the room was small and in the attic with low ceilings so I felt a bit claustrophobic. It was also rather noisy. Overall, I did not feel it was up to standard for this level of Hotel or the cost. They have a spa but use of the facility’s not included.

The hotel was situated in a great location. Very close to Petit France and an easy walk to the other main sites. We stayed in room 22 which was lovely and very private. It was on the top floor and there was only one other room on the floor. The complimentary cold drinks in the minibar were a nice touch. Reception staff were friendly and helpful. Sadly, we only stayed 1 night as we had to head back to Paris a day earlier than planned due to the train strike.

This is not a 4 star hotel unfortunately. We decided to choose this hotel for the location and for the air conditioning. The room was hot when we arrived & the a/c did not appear to be working or cooling the room. Thomas, who I believe to be the manager. Made an adjustment on the thermostat and said it should cool down. Less than a minute later he knocked and turned the knob the other way. Apparently, he wasn’t sure how to set the thermostat. When we returned to the hotel the room was not cool. We opened the windows to try to make it bearable to sleep. Loud noise was coming in off the street. At one point my husband got up around midnight to yell out our window for a man to please be quiet. We reported the ac again. They pretty much said you are in the city & it is loud. It doesn’t get any cooler. It was hot. They offered to move us to another room when we returned one night at 8:30. It was just as hot. We asked for compensation of some sort. Thomas did not bother to communicate with us until I asked him when our taxi had arrived. He said I will give you a free breakfast but never told us & he knew the taxi would be there any minute. He had plenty of time to communicate in reference to the air conditioning issue & the compensation he chose not to. We had 3 nights of very interrupted and uncomfortable sleeping conditions. I would not recommend staying here. Poor management & poor communication and definitely no a/c!! He made it obvious he did not care! Beware!

Cozy modernized room in old building, great shower. Tasty choices for breakfast. Nice lounge and bar.

Charming & inviting. Excellent location near shops, cafes & hughly rated restaurants. Would definitely stay here again. We loved the Christmas decor inside & out!