The Welcombe Hotel, BW Premier Collection

Road work problem one way round . All cleaning and good service Menu for dinner two courses first night then second night repeat same menu disappoin**ent , change different bar menu but charge £39 . We already booked dinner including with cost still we had to pay extra charge for second nights . Disability access is very limited . Our bedroom downstairs have a lot of steps no doubt they are awareness of deafness if fire alarm how let us know we are downstairs Spa are excellent facilities

It was just ok and didn't feel that luxurious considering the price point.

Lovely find, beautiful scenery and so quiet, just what we needed.

The service was great! There was an error with room allocation and as the booked room was not available, we got upgraded to a suite which was wonderful as we were celebrating a special milestone birthday. The dinner at the Trevellyn Restaurant was beyond expectation as we were vegetarian and the vegetarian meal prepared by the chef was awesome. The hotel decor itself looked a little tired although it added to the authentic look of the listed building. It was a hot weekend during our stay and although there was no air conditioning, a small fan was provided which made a little difference when sleeping at night. The gardens needed some upkeep and it would have been lovely if the fountains had been working. Overall we did enjoy our stay and look forward to coming back again after it has gone through some upgrading and refurbishing.

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Had a lovely relaxing weekend at the Welcombe Hotel. A grand old property with a nice leisure club / spa. Nice food and friendly service (especially Kosta!) with nice gardens and an easy walk into Stratford upon Avon.

Firstly the hotel is set in the most beautiful grounds, with some nice outside areas to relax and enjoy an evening drink. Unfortunately that is the best thing that I can say about the hotel. We were part of a large group and while we had a mixture of reserved rooms both in the main hotel and newer block, they were all pretty basic on amenities. The rooms all needed refreshing and updating. There was air conditioning units fitted in the ceiling of our room (in the newer block) but no controls in the room, so essentially no air conditioning at all. I tried to use the iron but this spat out loads of water and soaked my top and the ironing board. I had to use the hairdryer to dry my top (at least there was one in the room to use) The mattress was rock hard, the duvet much too heavy and this coupled with the lack of air conditioning, made it difficult to sleep. The bedding did not smell fresh, it had a slight musty smell, it did look clean, but suspect the room was prepared but not used for a while before we stayed in it. Our party had a prebooked meal served in the restaurant, unfortunately the food was very bland, the side of potatoes accompanying my dish were black and I had to return them. The following morning, we were all shown back to the same room for breakfast and while the table clothes had been wiped down with fresh cutlery, there were still food splashes on the cloth from dinner and there were crumbs on the chairs that I had to wipe off. There was a lot of food and crumb debris on the carpet. Staff had obviously not bothered to do a full clean of the room before serving breakfast. Breakfast itself was fine, with the usual offerings. Due to the issues mentioned above, I would not return and could not recommend, a shame as the hotel grounds are a delight.

One of the nicest places I’ve ever stayed. The building itself is just simply exquisite! The gardens were stunning and absolutely immaculate. We booked the superior king suite and it couldn’t have been more perfect. The bed was so comfortable, had the best night sleep. The views were to die for! The service was exceptional. Checkin was super fast, we were allowed to use the spa facilities before we got our room key as we were a little early. The spa area was lovely. Clean, today and plenty of seating. Breakfast the next day was lovely. Buffet style but was all fresh and hot. Would love to return here