Sunway Lagoon Hotel, formerly known as Sunway Clio Hotel

Sunway Lagoon Hotel, formerly known as Sunway Clio Hotel Reviews

Sunway Lagoon Hotel, formerly known as Sunway Clio Hotel

Jalan PJS 11/15, Off, Persiaran Lagoon, Bandar Sunway, Subang Jaya, Selangor, 47500, MalaysiaView Hotel Details
Sunway Lagoon Hotel, formerly known as Sunway Clio Hotel
Sunway Lagoon Hotel, formerly known as Sunway Clio HotelSunway Lagoon Hotel, formerly known as Sunway Clio HotelSunway Lagoon Hotel, formerly known as Sunway Clio Hotel
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Sunway Lagoon Hotel, formerly known as Sunway Clio Hotel Guest Reviews

4.5/5
Great
811 review
Verified reviews
Location4.7
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(811)
Positive reviews(796)
Reviews with photos/video(193)
Convenient for shopping(133)
Delicious breakfast(79)
Large rooms(32)
Loved the view(25)
Perfect for business trips(22)
Near mall(12)
Great swimming pool(10)
Strange smell in room(9)
Negative reviews(15)
Guest User
Deluxe Plus Room
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Booked the hotel last minute for countdown on New Year's eve. Check-in was fast. Reception and staff are professional and friendly. Room was clean and spacious. We enjoyed watching the fireworks at the pool area.
Response from Property: Dear Guest,Thank you very much for taking the time in sharing your experience with us. Nothing pleases us more than to read that our guests enjoyed their stay experience at Sunway Lagoon Hotel.We look forward to welcoming you back to Sunway City!Best Regards,Management of Sunway Lagoon Hotel
Guest User
Deluxe Plus Executive Room
Stayed in Oct 2024
Business travelers
32 review
3.7/5
Posted on Nov 22, 2024
Connect to shopping mall and a themed water park, easy access to restaurants, shops,.. But facilities are not sufficient, especially the gym is very small and simple.
Response from Property: Dear Guest,Thank you for your stay at Sunway Lagoon Hotel and we are glad to hear that you had a pleasant stay with us.The hotel's direct connection to the mall, theme park and all other facilities around Sunway City does indeed provide the convenience to all our guests.We look forward to welcoming you back to Sunway City in the near future!Best Regards,Management of Sunway Lagoon Hotel
KHOO KAH LING
Deluxe Plus Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Friendly and helpful staff. Convenient to get foods and daily stuff/groceries, place for gathering and entertainment.
Response from Property: Dear Mr Khoo, Thank you very much for taking the time in sharing your experience with us. Nothing pleases us more than to read that our guests enjoyed their stay experience at Sunway Lagoon Hotel.We look forward to welcoming you back to Sunway City!Best Regards,Management of Sunway Lagoon Hotel
Mzy2g
Deluxe Plus Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 8, 2024
Good place to stay .. spacious rooms, attentive & helpful staff , connected to mall, good breakfast spread and nice garden
Response from Property: Dear Mzy2g,Thank you very much for taking the time in sharing your experience with us. Nothing pleases us more than to read that our guests enjoyed their stay experience at Sunway Lagoon Hotel.We look forward to welcoming you back to Sunway City!Best Regards,Management of Sunway Lagoon Hotel
Tsyjamie
Deluxe Plus Room
Stayed in Oct 2024
Family
4 review
4.2/5
Very Good
Posted on Nov 3, 2024
The location is good, next to Sunway pyramid mall. I booked 2 rooms, 1 of the room smell bad, with smoking smell, the other room is fine.
Response from Property: Dear Ms Jamie, Thank you very much for taking the time in sharing your experience with us. Nothing pleases us more than to read that our guests enjoyed their stay experience at Sunway Lagoon Hotel.Please accept our sincere apologies for the experience that you have encountered with us.We have shared your feedback with the appropriate hotel team for improvements.We look forward to welcoming you back to Sunway City!Best Regards,Management of Sunway Lagoon Hotel
isla rahman
Deluxe Plus Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 21, 2024
My trip was perfect. Yes it was a bit expensive because it was on school holidays. But it was a perfect staycation. The staff was friendly and helpful. My room not only have the pool view but i get to see the twin tower from afar as well. The room was spacious and clean. The buggy was available hourly to go to ioi city mall. The in room dining was delicios. We ordered pizza, sandwhiches, mac n cheese and nasi goreng kampung. The price was as expected. But the pepsi can was rm18! Haha a bit shock on that. The breakfast spread was good and delicious too. The pool was huge with 2 slides. Perfect for the kids. Many foc activities too at the pool such as fish feeding and hoverboard lesson. I enjoyed it!
Response from Property: Dear Mr Isla Rahman,Thank you very much for taking the time in sharing your experience with us. Nothing pleases us more than to read that our guests enjoyed their stay experience at Sunway Lagoon Hotel.We look forward to welcoming you back to Sunway City!Best Regards,Management of Sunway Lagoon Hotel
Arif Blacky
Deluxe Plus Executive Room
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Perfect location for a good get away from reality with your familyπŸ₯³
Response from Property: Dear Mr Arif Blacky, Thank you for your stay at Sunway Lagoon Hotel and we are glad to hear that you had a pleasant stay with us.The hotel's direct connection to the mall, theme park and all other facilities around Sunway City does indeed provide the convenience to all our guests.We look forward to welcoming you back to Sunway City in the near future!Best Regards,Management of Sunway Lagoon Hotel
Mohamed Ismael
Deluxe Plus Room With Park View
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 13, 2024
It was really nice and clean and breakfast are good
Response from Property: Dear Mr Mohamed Ismael,Thank you very much for taking the time in sharing your experience with us. Nothing pleases us more than to read that our guests enjoyed their stay experience at Sunway Lagoon Hotel. We look forward to welcoming you back to Sunway City! Best Regards, Management of Sunway Lagoon Hotel
Andrew Poh
Deluxe Plus Room
Stayed in Sep 2024
Business travelers
81 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Location of hotel is good. Mall is just besides it and lots of variety of food.
Response from Property: Dear Mr Andrew Poh, Thank you very much for taking the time in sharing your experience with us. Nothing pleases us more than to read that our guests enjoyed their stay experience at Sunway Lagoon Hotel.We look forward to welcoming you back to Sunway City!Best Regards,Management of Sunway Lagoon Hotel
Anonymous User
Deluxe Plus Room
Stayed in Jul 2024
Family
5 review
4.7/5
Amazing
Posted on Nov 2, 2024
Great location, great breakfast. Suitable for family with young children especially going to sunway lagoon.
Response from Property: Dear Guest,Thank you for your stay at Sunway Lagoon Hotel and we are glad to hear that you had a pleasant stay with us.The hotel's direct connection to the mall, theme park and all other facilities around Sunway City does indeed provide the convenience to all our guests.We look forward to welcoming you back to Sunway City in the near future!Best Regards,Management of Sunway Lagoon Hotel
Anonymous User
Deluxe Plus Room With Park View
Stayed in Jul 2024
Family
61 review
3.0/5
Posted on Aug 15, 2024
ok la bot so bad, will not repeat kut ok la bot so bad, will not repeat kut ok la bot so bad, will not repeat kut ok la bot so bad, will not repeat kut
Response from Property: Dear Guest,Thank you very much for taking the time in sharing your experience with us. Nothing pleases us more than to read that our guests enjoyed their stay experience at Sunway Lagoon Hotel.We look forward to welcoming you back to Sunway City!Best Regards,Management of Sunway Lagoon Hotel
Anonymous User
Deluxe Plus Room With Park View
Stayed in Jul 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 12, 2024
Second stay in this hotel. The staff is friendly and helpful. Baby crib is available upon request and free of charge. We enjoyed our stayed in our room with the theme park view
Response from Property: Dear GUEST, Thank you very much for taking the time in sharing your experience with us. Nothing pleases us more than to read that our guests enjoyed their stay experience at Sunway Lagoon Hotel. We look forward to welcoming you back to Sunway City in the near future!Best Regards,Management of Sunway Lagoon Hotel
Lee Lee
Deluxe Plus Room
Stayed in Aug 2024
Family
11 review
4.0/5
Very Good
Posted on Sep 8, 2024
Clean room convenient location . Easy access to sunway pyramid shopping mall .
Response from Property: Dear Lee Lee, Thank you very much for taking the time in sharing your experience with us. Nothing pleases us more than to read that our guests enjoyed their stay experience at Sunway Lagoon Hotel. We have shared your feedback with the appropriate hotel team for improvements.We look forward to welcoming you back to Sunway City in the near future!Best Regards,Management of Sunway Lagoon Hotel
Anonymous User
Deluxe Plus Room
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 1, 2024
Nice place and easy to grab some foods.
Response from Property: Dear Guest, Thank you very much for taking the time in sharing your experience with us. Nothing pleases us more than to read that our guests enjoyed their stay experience at Sunway Lagoon Hotel.We look forward to welcoming you back to Sunway City!Best Regards,Management of Sunway Lagoon Hotel
stanley jbh
Deluxe Plus Room
Stayed in Jun 2024
Couples
2 review
4.5/5
Great
Posted on Jul 23, 2024
I was very satisfied with this stay; the price was very reasonable. The room was clean and comfortable, and the breakfast was plentiful. The only discomfort was the strong fragrance in the hotel lobby, which was really overpowering. However, this is just my personal preference. Overall, it was a very satisfactory experience.
Response from Property: Dear STANLEY,Thank you very much for taking the time in sharing your experience with us. Nothing pleases us more than to read that our guests enjoyed their stay experience at Sunway Lagoon Hotel.We look forward to welcoming you back to Sunway City!Best Regards,Management of Sunway Lagoon Hotel