Northbury Hotel and Conference Centre

The couch was ripped The bed is a bit dirty

A simple stopover as we passed through. The restaurant within the hotel was closed for dinner. Maybe because the summer season had not yet started. Bed & Breakfast was included in the price. Very disappointed with the breakfast. Maybe it's a Canadian thing, but the cutlery was plastic with polystyrene plates and cups. The room was big with two beds again. The TV was difficult to work out what was on! I know not a big thing, but when you feel like watching a movie, it would be nice to know what is coming up after the current programme to plan?

Originally, I booked a reservation at the Northbury Hotel in Subury, ON via ******* on Saturday, May 18, after an eight-hour drive with my family and our little one. I paid CA $159.70 for an upgraded room with a queen bed and a queen sofa bed, expecting a quality stay. Upon arrival, the gentleman at the desk couldn't find our reservation due to a system glitch. After about 45 minutes of waiting, he rebooked us at another hotel(same place, different name), Days Inn, and provided a document (which I can share upon request) for the new room, charging CA $129.36. I mentioned that I had paid an extra $30 on the website for a better room, but he apologized and said he couldn't do anything about it, as no other rooms were available. When we finally got our key, the room had a double bed instead of a queen. We compared it with another room, and despite his insistence, it was clear our room had a double bed, not a queen. We had paid extra but didn't receive the amenities we had booked. I requested a room more suitable for a family with a toddler, but he said nothing was available. I then asked for a credit for the difference, and he promised to talk to the manager, but I never heard back. The next day morning, I spoke with another gentleman who was aware of the situation and assured me he would speak with the manager and credit my Visa card. However, this never happened. This experience was disappointing with both ******* and the hotel, involving overcharging, inconsistent names, and failing to deliver what we paid for. It was a very frustrating and unsatisfactory stay.

Enough away from busy traffic.

I was there on business and it was nice and clean and food was all right. I recommend changing it up though if somebody staying there for two days and not eating sausage twice.

Everything was excellent. Check in staff were excellent and so friendly. The breakfast was delicious. My only complaint was the tv remote didnt work, but we also didnt say anything. Will definitely be my go to hotel in Sudbury.

Great location, clean and quiet, full breakfast on weekends and affordable. I would highly recommend The Northbury as a place to stay when visiting Sudbury.

very clean, quiet and safe.

The restaurant was closed for new years at 3 pm kinda weird lol