Best Western Downtown Sudbury Centreville

Great service, friendly staff. Room and bed were comfy pillows could be different but still slept like a baby

Could use an update Pricing was good Would stay again in the need arises

I loved that it’s downtown and you have options to walk to places instead of driving. Hotel room was great, love carpet instead of wood. They can definitely add more water pressure to the shower, make it look more modern, update the tv ( bluetooth friendly). It has a lot of potential if they update certain areas in the room.

Thought we’d stay at this property despite the reviews given that my wife and I worked there 20 years ago and we thought the nostalgia would be nice. It was a sketchy area 20 years ago and it’s worse now. Room was depressing and outdated. Not a place I’d stay again.

Location, Beside a homeless shelter. No one seems to mention this in any re iews which is crazy to me. We checked in and went to get our bags from the car, and there was someone handle checking cars. Good restaurants within walking distance though Check in was seamless Breakfast was gross. Sausage was hard and pasty at the same time. Congrats on that one. No one to refill the coffee or milk and when they did it was at the bare minimum. - Rooms are dated - Wifi was great - Bed wasn't comfortable and for God's sakes please get normal sized or oversized pillows. I think that's a BW thing though so not this hotels fault - Check out was frustrating. We checked out a day early at 730 am. They informed us that since we didn't cancel with in 24 hrs of that day that we would be charged for that night. He said it's on their website as a policy. I looked everywhere and couldn't find anything other than cancelation must be 24hrs before Check in. NOT CHECKOUT. Even if that was the case Check out was at 11am. I stay at a lot of hotels throughout the year for business and this is the 1st time I've ever had this happen as I do Check out a day early quite a bit. This is extremely greasy and I will never stay at a BW again unfortunately due to this. This specific hotel has appeared to cut costs in ever spot imaginable and then making customers pay for nights they don't use.

I keep on coming g back to this hotel because I always receive service with smiles. Rooms are clean and well appointed. Breakfast is delicious and they even serve scrambled eggs and sausages. Staff is very attentive and courteous. This is my ho.e away from home. Thank you

Parking was a bit of a nightmare as the lot across the street was full and the access to the few spots were blocked for quite a while. The car in blocking eventually moved and I was able to get a spot without further issue. Everything else was great. Hotel was clean and comfortable, staff were friendly, accomodating and wonderful. Would absolutely stay again!

This entire hotel needs a facelift, breakfast awful, tasteless scramble eggs, cardboard sausage, no staff to bring issues to. Noisy heater, not able to pull bedding up to neck. Lighting poor, can’t lower tv audio lower than 5. I’ve experienced many other BW that surpassed this one. This is my least desired.