Doesn't even deserve a star. The worst hotel in my life. I don't even know where to start. The buffet can be. Even in the hospital canteen, it's better. So of course, there is a choice but everything is filthy. ALL. Poor quality food, disgusting, cold fries, I'll spare you the details of the festivities. Not to mention the customers who put their hands up and help themselves to the dishes. Like this man who decided to plunge his hand into the bowl of melon to taste and put back in the same bowl his started piece… we warned the manager of the hotel, an execrable woman, who had the only answer: "I can't be behind all the customers." Of which act. If you like wine, buy your bottle at the local supermarket, because here they cut it with water. And when we asked them, they said, "we're not chemists and the other customers like it." Go figure… What about the swimming pool? You will appreciate it if you like line 13 at rush hour. People on top of each other, we are literally glued to each other, not enough deckchairs for everyone. Children who can't swim will enjoy splashing around in a metal cage. Literally ! Not to mention the people who eat and drink all day and throw their half-opened plates and glasses everywhere. It's unbelievably filthy. The wifi does not work, wherever you are in the hotel. The rooms are not soundproofed, the din of the swimming pool from 9am, impossible to sleep. Hotel located on a huge avenue, super noisy and far from everything, you absolutely need a car to get around. No charm, it's depressing. I'm not talking about the cheap and bling decor, low-end beauty salon style, everyone has their own tastes, that may appeal, but not to us. The beach is a 10-minute walk away and the hotel does not have assigned umbrellas. Good luck finding a place in these conditions. We, it's simple, we've never succeeded. Sunny Beach is not the most authentic destination in Bulgaria, but if you still want to go there, there are much less cheap places, like in the old town of Nesebar, a few kilometers away. The worst hotel in my life, without exaggeration. Run away, that's the only wise advice I can offer you. Because in the event of a problem in the hotel, whatever it is, the obnoxious manager will answer you tirelessly: "No one is complaining, so I will not bend to your worries. “Never seen someone so incompetent. So execrable. Not to mention the fact that they blocked our room for us one afternoon on our way back from the beach. Our card no longer worked. Asking the reason at the reception, here is their answer: "your identity card was not registered in our database (although we had given them at check in and we paid EVERYTHING when we arrived on first day) and we wanted to force you to give it back to us then
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