Hotels near Pakuwon Town Square in Surabaya

We hesitated at first to stay in this hotel. It's an old hotel (started to be built in 1979) and the building's exterior looks so shabby. The hotel was affected by Covid-19, too, so we know to not set the bar too high for this hotel. Well, when we arrived at the lobby, we could really see the 90's vibes, glamorous hotel at that time. Check in was easy and fast, and surprisingly there were still so many employees working for this hotel. This place was more alive than I thought it would be. The room was good, not exquisite but I can see that it was designed well and was very nice initially. The AC worked well, hot water and water pressure were nice, but the bathroom door was jammed. And the bathtub had black stains (or maybe chipped). The sheets, blanket, and towel all had some stains but I'm sure they were all washed clean. The pillow smelled bad, like musty or damp, but we asked to be replaced and got the fresh ones. Amenities were just okay. No slippers, soap and shampoo were very standard, but they provided a safe deposit box, electric kettle, and coffee/tea. The view outside was amazing, we could see the heart of Surabaya from above, sitting in the japanese-styled chairs. Bed was nice, too. We slept soundly. Breakfast was great, surprisingly! We expected nothing, but turned out there were many varieties of the food, and they were all pretty good. From western to Indonesian, all great. I was happy to see all the employees there, like things are finally getting normal again. The visitors were a lot, too. I'm so relieved that they were doing great ❤️

really satisfied for staying here, got a room with the best view, the sunrise. really worth the price, it's clean. the location is a bit far from the train station and alun-alun. but not that far.

I know this hotel is quite old but classic and and worth the price. The room is very wide, i like that so much. Bcause nowdays all new hotels is just standart and to small like studio type. This hotel is family friendly, because of the wide room, and al the facility that all we needed. Not that high but the view from the room is still good. Surabayaaaa what else you can see than cityview? Haha. Anyway, very recommended for those who like wide room and near from mall, foodcenter, and all you need.

The place is nice, clean, comfortable, the location is very strategic, just next to the marina plaza. want to find a place to eat and gadgets to stay through. The check-in staff is friendly, the check-in process is not too long. The facilities are very basic, but according to the price. coffee and tea facilities are not available, but in the lobby is already available, there is even a light snack. breakfast is quite varied, the soto is the best. free and fast wifi. according to the price offered

When I was in Surabaya a few weeks ago, I tried to stay here because I saw their rooms separate between the women and the male rooms. They provide a single capsule with shared room or a double capsule with private room. There are 8 capsules and 3 small rooms. They are quite unique because they are each different from each other. One contains a shower, one a wc, and one contains a shower, a wc and a sink. Less? Obviously. But they also provide toilets outside the room on every floor. This hotel is perfect for short stays in Surabaya because at about 150 grand you can get a comfortable capsule, private TV in the capsule, easy access to the city center, free wifi, and you will also get breakfast and mineral water facilities. free for every guest. A little note that can be input during my stay here: 1. No phone in the room. So if you need anything, you have to go down to the reception or call the number that is already listed in the capsule. 2. There is no place to hang towels outside the capsule. It is not possible to hang a towel inside the capsule because the capsule itself is small and closed. And finally during the night here I was forced to hang a towel in the bathroom and it caused a bad smell in the morning.

It s a really nice hotel, with friendly staff Personals, food was perfectl, I always stay in Wyndham every time I m in Surabaya, a good area near Plaza. The room is cleaned, love it

A pleasant surprise for us when visiting Surabya. Though it is located at West Surabaya, a bit far from where our meeting was, the trip is worthwhile. All about this hotel is just right, from the service to all the hotel facilities are great (maybe since it is still quite new). I would say this Westin in Surabaya is even better than the one in Jakarta from all aspects. We booked the suite which is amazing and the standard room also quite nice, though we dont get to have the premium coffee and ferragamo soaps. Union around corner opened till 2 AM and the hotel is attached to the largest Mall in southeast asia (from what I heard). However, I have not really used all the hotel facilities and I skipped the breakfast (because I was way too full from prior night meal). The only thing that a bit bother me is the blind installed in all the bathroom including in the suite room, where it is very noticable it is wrinkly and not properly installed. A bit crack inthe almost perfect experience. However, i would still rate the hotel 5 star for everything else.

the hotel was nice, in a good location in the center of the city. breakfast was very good, with multiple choices from local to international. the room overall was okay, clean and the bed was very comfortable, but the sound proof was terrible, in the night it was difficult to sleep as from the nearby mosque came out the song another thing, the windows don't have the possibility to open even for a little to change the air

AC is not working Found the drain fly and cockroach in restroom But the location is very good! Only 8mins walk to the plaza.

interesting hotel, the room is also clean the food is delicious next time I will stay here again